Windows 10: Windows 11 login problems--not showing PIN option, cannot remember correct password

I have a Lenovo IdeaPad3 with Windows 11. I have used the PIN login for the past 18 months that I have had the computer. This evening, on start up, the login screen asked for a password, not a PIN, and did not have an option to switch to PIN login. My Microsoft password does not work when I enter it in the space for the password. As a result, I cannot get into my laptop. I've gotten into Windows Recovery Environment but when I try to boot in Safe Mode, I get a lockscreen asking for my password. I am completely stuck and would appreciate any help to fix this so that I can access my laptop!

:)

 

Cannot remember password and PIN to login

Hi,

As per the query, I would like to inform that you require to create a password prior to the creation of the PIN. If you remember the password, click on the sign-in options under the password box in the login screen.

If you forgot your Microsoft account password,
follow these steps.

If you don’t have a Microsoft account and forgot your local account password,
you can’t recover it. Instead, you’ll need to reset your PC.

Warning: Following these steps will remove all of your data, programs, and settings.

• Start your PC and select the Power icon in the bottom right-hand corner of the lock screen.
• While holding down the Shift key, select Restart.
• On the Boot options menu, select Troubleshoot > Reset this PC > Remove everything.
• Your PC will restart and will reset itself.

Hope this helps.

Regards

 

Email clients not remembering passwords

Hi all

A friends computer will not remember his gmail password. He used to use outlook, and seeing that I use thunderbird and it would be easier to troubleshoot I installed that for him. Now that was working for a few weeks, and now the same problem is occuring.

We are 100% sure the password is correct, as we can access the email account through webmail, but the local clients will not remember the correct password. Of course the 'Remember password' button is checked, but still no good.

It returns with incorrect password.

Any suggestions?

 

Microsoft Account PIN and password

We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

• Click Start menu and go to Settings.
• In Settings, click the Accounts icon.
• Click on Sign-in options.
• Change both your password and pin one by one.

Let us know how it goes.