Windows 10: Windows 11 Mail App Stuck in Creating Account Loop

Discus and support Windows 11 Mail App Stuck in Creating Account Loop in Windows 10 Gaming to solve the problem; I reset the mail app because it would not open. Now, when I try adding my Gmail account, the "Creating account..." screen is stuck in a continuous... Discussion in 'Windows 10 Gaming' started by Faith Bynum, May 27, 2025 at 9:18 AM.

  1. FAITH BYNUM
    Faith Bynum Win User

    Windows 11 Mail App Stuck in Creating Account Loop


    I reset the mail app because it would not open. Now, when I try adding my Gmail account, the "Creating account..." screen is stuck in a continuous loop.Device name LAPTOP-7LCU58KI Processor 12th Gen IntelR CoreTM i7-12650H 2.30 GHz Installed RAM 16.0 GB 15.6 GB usable Device ID 7C5F0C9F-D9B7-4FDA-A7C7-6F428BDADD68 Product ID 00342-21968-95787-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

    :)
     
    Faith Bynum, May 27, 2025 at 9:18 AM
    #1
  2. TORNADOSURVIVOR
    tornadosurvivor Win User

    Mail and Calendar app stuck on Creating account

    All,
    My Mail and Calendar app has failed to work since this morning.
    It stopped receiving any mail this morning, with the reset of the mail app pretty much making it useless.

    Windows 11 Mail App Stuck in Creating Account Loop 240137d1563117483t-mail-calendar-app-stuck-creating-account-creating-account-stuck.gif

    I have reset the app, restarted the computer and now the next step if it has to happen, a FULL reset of the computer.
    Is there any problems with the way Gmail has been set up today?
    I am running Windows 10 1903 x64 on a Lenovo 330-15ikb.
    Thanks
     
    tornadosurvivor, May 27, 2025 at 9:22 AM
    #2
  3. CALEDON KEN
    Caledon Ken Win User
    Calendar app stuck on Creating account with Gmail

    If I'm following along, there are no accounts listed under Email and Accounts in settings. Then I think Helmut suggests, and I'm paraphrasing, the account should first be in Mail.

    Could you add the gmaill account to Mail and then follow Helmut's post.
     
    Caledon Ken, May 27, 2025 at 9:22 AM
    #3
  4. CHOK
    chok Win User

    Windows 11 Mail App Stuck in Creating Account Loop

    Calendar app stuck on Creating account with Gmail

    No, there is no email listed on Email and Accounts. (And I get the same problem when I try to add my gmail adress (or another), it connect to gmail, then ask for permission, then the windows popup "creating account" get stuck).

    imgur.com

    ps: since I use the same email to connect with edge (the one show on the screenshot above in "account used by other apps"), I removed it but it did not solve the issue.
    - - - Updated - - -

    No it isn't (it's not that easy ;-) ). Cf my last answer.

    Thank you guys for your perseverance!




    I guess the gmail account hasn't been completely deleted, windows or the app messed up somewhere.
     
    chok, May 27, 2025 at 9:22 AM
    #4
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Windows 11 Mail App Stuck in Creating Account Loop

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