Windows 10: WIndows 11 mail application is not syncing and not seeing any of my emails.

I was getting emails in html, and got that fixed, now started over with the mail application and none of my emails are coming through.

:)

 

email not syncing

Hi Angela,

To assist you better, please provide us with information below:

• 
  Are you referring to the syncing of emails in Windows live mail or
  Mail App or mail client version of Outlook?
  

If you are referring to the Windows Mail App, I suggest you to follow the steps under the section
Change your email sync duration in the below link and check if the email are syncing.

Resolve sync issues in Mail and Calendar apps in Windows 10 - Microsoft Support



Hope you can sync the emails.

Let us know if you need further assistance, we will be glad to help you.

 

unable to see email in Mail App

Hi Chris,

Please provide us with the build version of the Windows for better clarity of the issue. To check the build number, follow the below steps.

• 
  Press the hotkey Win + R on your keyboard to open the Run dialog.
  
• 
  In the Run dialog, type winver and press Enter.
  
• 
  This will open the About Windows window displaying the Windows version and the build number in it.
  

I suggest you to run the App troubleshooter from the below link and check if the issue you can see the emails in the subfolders.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

If the issue still persist, I suggest you to install any pending updates in the Computer and check if the issue is resolved. Follow the below steps to install any pending updates:

• Press Windows key+ I to open the Settings.
• Click on Update & security, then click on
  Windows Update.
• Select Check for updates. If Windows Update says that your PC is up to date, you have all the updates that are currently available.

If the issue still persist, I suggest you to refer to the below link and try the troubleshooting steps provided, and check if the issue still persist.

https://support.office.com/en-us/ar...ndows-10-0dd86c69-18f3-4f73-9d3d-375bdc9c3e34

Hope you can see the emails in the mail App.

Let us know if you need further assistance, we will be glad to help you.

 

WIndows 10 Mail application not working properly and sync issues.

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in mail app settings.



To assist you better, please provide us the information below:

• When you say that "but cant switch that account in the app (the original account is listed as an outlook account", what exactly are you referring to?
  
• What are the troubleshooting steps which you have performed to resolve the issue?

I suggest you to refer to the suggestion provided in the Microsoft Help Article about sync settings related issues in Mail app and check if it helps.

Resolve sync issues in Mail and Calendar apps in Windows 10:

Resolve sync issues in Mail and Calendar apps in Windows 10 - Microsoft Support

Please get back to us with an update on issue with syncing emails on Mail app, we will be happy to help.



Thank you.