Windows 10: Windows 11, major issues with PINs and user identities/accounts

Hi,It seems that i have major identity problems with MS accounts and Hello PIN codes; specifically, i have an MS account for myself and for two of my sons, and corresponding user accounts on desktop. Additionally, windows essentially forced to set up Hello PIN codes which are of course individual for each person. Now, if i log in e.g on my son's account to windows yes, i know their PINs, and then wish to momentarily change my identity to myself in Microsoft Store, it amazingly allows to do that by using the PIN code of my son ???? That means that my son can basically switch to MY IDENTITY b

:)

 

Another Desktop User's PIN Can Unlock My Windows Store Account (While My Own Pin Doesn't Work)

I have reset both PINs, and also Repaired and Reset the Microsoft Store app. The issue persists. Apologies if I was being unclear, here is a more specific description.

Issue: There is a bug with Windows Hello when logging an 'additional user' into the Microsoft store under a 'primary user's' desktop account.

Symptoms: When the 'additional user' attempts to log into the Microsoft store (under the 'primary user's' desktop account), Windows Hello will incorrectly only validate the 'additional user' with the 'primary user' PIN. THIS IS A BUG.

Steps to reproduce:

1. Power on Computer
   
2. Log Kids' Microsoft Account (standard user permissions) into Windows 10 desktop, using their Windows Hello PIN.
   
3. Open Microsoft Store App
   
4. Sign out Kids' Microsoft Account from Microsoft Store.
   
5. Sign in Parents Microsoft Account (Admin Permissions) to Microsoft Store
   
   • Select "Sign in". ("Let's get you Signed in" menu pops up)
     
   • Select "Microsoft Account" (Under "Use a Different Account")
     
   • Select "Continue"
     
   • Enter Parent's Microsoft Email account, click "Next"
     
   • Enter Parent's password, click "sign in"
     
   • "Use Windows Hello With Your Account" menu pops up
     
   • Click "OK"
     
   • "Making sure its you" PIN menu pops up
     
     • Menu clearly says "We need to verify the identity for" <Parent's Microsoft Email>.
       
   • Enter Parent's Microsoft PIN
     
6. BUG! Parents Microsoft Account PIN will fail to verify the Parent's Microsoft Email in the "Making Sure its you" Windows Security Menu.
   
7. BUG! Enter Kids Microsoft account PIN under Parent's Microsoft Email verification and it validates the identity. Parent's Account is now logged into Microsoft Store, validated with kid's PIN.
   
   Note: Once the Parent's account is validated with the Microsoft Store App, the email and password step is no longer required. Thus, the Kids account can simply sign into the Parents account in the Microsoft Store with the Kids PIN (HUGE Security flaw).
   
   Note2: My current work around for security, is to remove the Parent Account from Settings->Accounts-> 'Accounts used by other Apps' from the Kid's desktop. This forces the initial Microsoft Store sign on which requires parents user name and password (as listed in Step 5). This is only a workaround, due to the PIN bug.
   

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown

 

Windows 11 needs PIN - lost PIN & Password - Help!

To reset a forgotten PIN code, please complete these steps: (Require your phone number.)

Step 1: On the Windows 11 login screen, click “I forgot my PIN” under the PIN password box.

Step 2: Enter your user account password and then click “Sign in”.

Step 3: you need to verify your identity, choose a way to receive code and continue.

Step 4: If you choose your phone number, enter the last 4 digits of the phone number. Then click “Send code”.

Step 5: You will receive a code in seconds. Type in your received code and then click “Verify”.

Step 6: Select “Continue”.

Step 7: Type in a new PIN and type it again to confirm. Then click “OK”. The new PIN password is working now.

Step-by-step guide of resetting Windosws PIN code with screenshot can be found here. If this cannot work, you can try to register another Microsoft account to sign into your Windows 11.