Windows 10: Windows 11 memory Management BSOD when using chrome

using windows 11 pro 22h2This PCs specs are:Gigabtye B360MIntel i5-8400 @2.8GHz8*2GB DDR4 2400MHz RAM240GB SX8200 M.2 NVMe SSD boot driveminidump file uploaded to onedrive: https://1drv.ms/u/s!An9TTyivqcZ9bsUX73STY-rbvLA?e=s9P2bsthank you.

:)

 

BSOD- memory management

Upon checking the dump file, the issue is being caused by ntoskrnl.exe. Ntoskrnl.exe is the one responsible for memory management that is why you're having the Memory Management error. We suggest that you follow the steps found in the link that we provided
in our last reply to resolve the issue. Please take note that if you're overclocking your processor or video card, kindly reset their settings to default.

Let us know the outcome after performing the provided steps.

 

IRQ memory BSODS, device manager, memory range?

The only time I've seen that type of BSOD for myself is when I fried the PCI-e slots on my Striker 2 board... There wasn't anything that I could do, try and rma and go on.. I would suggest the steps that MilkyWay has said.. But, if you really don't know much about Bios's... I wouldn't play with Irq's... That can mess up everything on your board. USB, ethernet, ram, chip... But, that's just me on playing with irq's... To much of a hassle IMHO..

 

Google Chrome Crahses and suspended in task manager

Hi GSsswuw8,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below information:

1. Do you have any antivirus installed on the computer?
   
2. Are you aware of making any changes to the computer or browser prior to the issue?
   

This issue is because of profile data corruption on google chrome or because of cookies, extensions, plugins and History. I would suggest you to follow the steps mentioned below to resolve this issue.

Method 1: Rename Google chrome file.


Before proceeding I would suggest you end all the task related to Google Chrome from task manager.

Step 1: Rename Chrome User Data file.

1. Press Windows and
   E key together on your Keyboard.
2. Navigate to %LOCALAPPDATA%\Google\Chrome.
   
3. Search for User data folder. Rename this folder to UserData.old
4. Open the chrome now and check if it is working.
   

Note:
The new user data folder will be created automatically, but
new profile will not have any of your previous data in it. To access the data back, try signing out and signing in back to the application. Or you have to manually copy the data from old profile.

Step 2: Copy the previous data to New Profile.


I would suggest you end all the task related to Google Chrome from task manager.
Then follow the steps mentioned below:

1. Press Windows and
   E key together on your Keyboard.
2. Navigate to %LOCALAPPDATA%\Google\Chrome\UserData.old\Default.
   
3. Open a new tab and navigate to: %LOCALAPPDATA%\Google\Chrome\User Data\Default. (Make sure this is the new user data folder)
   
4. Now copy the file one by one, once the copy is done. In-between Reopen Chrome browser and check if there is issue same issue.
   
5. If the issue reoccurs, then the culprit is one of the file copied above.
   

Method 2:
Troubleshoot on google chrome.

Note: The Uninstall and Reinstall option might reset security settings or privacy settings that you added, this will also clear the history, favorites, cookies and password. We recommend
that you note these sites and settings before you use the Reset on chrome.

I would suggest you to follow the steps mentioned in the article on
Fix Chrome if it crashes or won't open.


Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.

Roohi Taj S

Microsoft Community - Moderator