Windows 10: Windows 11, MS Outlook 2021 - cannot send or receive emails

Hi there, I think my email account has been hacked, and can no longer send or receive emails using MS Outlook 2021. I am running Windows 11 on my laptop. My primary @optusnet.com.au account and all subsidiary accounts are affected. My ISP has ensured that my email accounts work to send/receive using Webmail. Can someone please assist or advise me how to resolve this issue?

:)

 

Outlook vs godaddy email

outlook = best

you define send and receive groups that optionally send and/or receive email in certain intervals.
or just press f9 to send&receive

 

OUTLOOK 365 does not send or receive emails


I installed Win 10 today and everything works so far. Except Outlook 365. I open it and go to send and receive email but I get the following error: :error 0x800cc1a Your server does not support the encryption type you have specified. try changing the encryption method. Contact your ISP for assistance". I contacted them and they had no idea why nor had any other trouble calls with the win 10 install. I have accomplished one time the SFC/scannow with negative results. any help would be appreciated

**SOLVED** After much research, I found that the ports assigned for incoming were set at 995, which the default for email is port 110. steps to solve were opening outlook, 1. clicking on file tab, 2. in info tab select account and social network settings, 3. select account settings, 4. select current email profile, 5. select change, 6. select more settings bottom right in window, 7. select the advanced tab (internet email settings), 8. select port 110 as incoming or select default tab, 9. close all and restart, open outlook and click send receive button and mail showed be receive and send.

 

Outlook vs godaddy email

OMG thank you!!!