Windows 10: Windows 11, need to reset PIN, getting error that not connected to internet but shows connected

I only have the option to sign into my new HP laptop on Windows 11 using a PIN. When I click on I forgot my PIN, I get a message that I'm not connected to the internet. When I check the internet connection on the bottom right corner of the screen, it shows Connected, Secure.I've also tried using the Advanced Reboot, but there is not a Windows logo that appears at any time during the reboot.

:)

 

No Internet connection, also Internet Explorer shows Runtime error on Windows 10

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Please do let us know the following information to understand the issue and assist you better:

• Are you able to connect to the internet using different browser?
• Is this issue specific when accessing any particular website?
• Have you updated all the drivers after upgrading to Windows 10?

I would like to inform you that a runtime error is a software or hardware problem that prevents a program from working correctly. Runtime errors might cause you to lose information in the file you're working on, cause errors in the file (corrupt the file)
so you can't work with it, or prevent you from using a feature. Unlike stop errors, runtime errors don't typically cause Windows or a program to stop working.

Method 1: If the issue specific only to Internet Explorer, I suggest you to try the below and check if it helps:

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type troubleshooting
  and select it.
• Click on View all in the left pane.
• Click on Internet Explorer Performance and follow the onscreen instructions.

Step 2: I suggest you to perform some of the troubleshooting steps from the link below link, Turn off add-ons, Reset Internet Explorer Settings, Open the page in Compatibility View etc. and check if it helps:

What to do when Internet Explorer isn't working

Disclaimer: The Reset Internet Explorer Settings
feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the
Reset Internet Explorer Settings feature. Also re-enable the add-ons..

Method 2: Please refer to the below article for internet connectivity and check if you are able to connect.

“Wired
and wireless network problems”

Note: Applies to Windows 10 as well.

Hope it helps. Please do get back to us with the status of this issue. We will be happy to assist you further, if the issue still persist.

 

After upgrading to windows 10, internet connectivity drops frequently for some applications, but not all

Hi,

Thank you for your reply. My answers are interleaved with your questions.

• In which browser are you facing this issue e.g. Microsoft Edge or Internet Explorer?

Multiple browsers: Chrome, Explorer, Firefox

• Do you get any error message?
  • In Chrome, I get "ERR_EMPTY_RESPONSE" as the error message
• Have you installed all pending Windows updates?
  • Yes. It is continuously getting updated.

• Do you face connection fluctuation in Ethernet connection?
  • No. The internet connection is a solid 40Mb downlink. The same problem occurs when I'm hooked to a different internet service provider.

• Is the issue specific to any particular website?
  • No, it occurs when I'm accessing multiple web sites. It is not related to any web site.

I suggest you to try connecting to Ethernet connection and check if face same issue.

The problem occurs when I'm using wired ethernet, an internal wifi card, or an external wifi usb dongle.

Also install all pending Windows updates I.

I just checked it . It is up to date.

Further you can refer the link below and follow the troubleshooting steps suggested.

I'm not going to spend time on these other steps, since as I mentioned it occurs on multiple browsers, and it is not tied to Internet Explorer or Microsoft Edge, unless you give me a good reason to do so.

Thank you.

 

taskbar network connectivity icon not showing connected but internet

Hi, you could start by running through the ideas here and posting the result of each:
Wireless network shows Not Connected but internet works [STEP-BY-STEP GUIDE]

History: (usually omitted by posters)
When did you last connect normally, and what might have changed since then?