Windows 10: windows 11 new headphones, sound only coming out of one speaker

i bought new headphones for my pc, got ready to play a game, and the sound is only coming out of the left speaker, and i don't know how to fix the issue.

:)

 

headphones plugged in but sound coming from speakers

Hi,

My daughter's new laptop (HP Windows 11, purchased 8 months ago) is having an issue with the headphones. In the last couple of days, whenever she plugs them in, the sound still comes from the speakers, not the headphones.

These are simple wired in-ear headphones that work fine on other devices. I've tried other headphones that work fine in other devices, all with the same result.

I've tried setting headphones as the default playback device, but when I select it in the list, Set As Default is greyed out.

I checked the drivers and they are all up to date. I also ran the audio troubleshooter and it found no problems.

Does anyone have any other suggestions?

 

No sound from headphones but speakers work.

No Its Just A Speaker

 

when switch from headphones to speakers, there is no sound

When I unplug my headphones, the sound does not automatically come back through the speakers.

The speakers are external speakers connected through the speaker output. The headphones are connected by USB port.

There should be a simple way to specify that when the headphones are plugged in, they should be the default. When the headphones are not plugged in, the speakers should be the default. Alas, there are a jumble of settings that do not clearly describe what
they do so I am baffled by how to make this work.

Question: How should Windows be configured so that when the headphones are plugged in, the sound comes through the headphones and when the headphones are not plugged in, the sound comes through the speakers?

Any suggestions would be appreciated.