Windows 10: Windows 11 - no duplex printing?

My new laptop with Windows 11 will not recognise that my printer is able to print duplex. It keeps saying Duplex enabled - NO! and I cannot alter this setting it seems. Duplex printing always works on my old Windows 10 laptop. So is this a problem solely with windows 11 and Edge? Is there any simple way to get round this issue?

:)

 

duplex printing in windows10

Hi,



Welcome to Microsoft community.

The functionalities like Duplex printing depends on the driver software.

I would suggest you to install the latest printer software from the manufacturer's website.

Hope this helps.

Regards,

 

Duplex printing in Edge

Hi,



Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps

This may happen if you select a Duplex printing setting. To use the setting, you may also need to select the Collation setting.

I suggest you to uninstall and re-install the printer drivers
in compatibility mode. Here is the steps:

• Go to your manufacturer’s website and download the
  Driver’s setup file for your computer.
• Press Windows Key + R on your desktop screen to go to run box.
• Type devmgmt.msc and hit Enter.
• Under Driver, expand, then right click and select
  Uninstall.
• If you are prompted to Confirm then Confirm.
• Go to the location where you had saved your downloaded setup files of the drivers and
  right click, then select Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list.
• Let the driver to install and then check the functionality.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist

 

Duplex printing broken by Win10 update

I have a Samsung SCX4828FN printer which has worked well with windows and is able to duplex print. However, on updating to Win10 Home Edition - Version 1709 OS Build 16299.309 the duplex printing has stopped working. I have deinstalled print drivers, downloaded
the latest and installed them, but there has been no change. The latest driver is dated: Sep 1 2017, file: SamsungUniversalPrintDriver3.exe, version: 3.00.13.00.4.

I have set and reset the duplex print, I have tried setting duplex to on, on the printer itself through the setup menu, tried emf spooling, tried printing directly to printer (no spooling), and lastly turning off advanced features. I have even run printui.exe
/s and removed any Samsung references after a deinstall. None of the changes makes a difference - the printer will not print on both sides of a page since the Win 10 update.

I'm open to suggestions on how to get this working again. Thanks.