Windows 10: Windows 11, not receiving SMS code to reset PIN.

Hello, I am using an ROG Ally Z1 Extreme with Windows 11. After a reboot before which I was successfully logged in, I get an error stating:"Something happened and your PIN isn't available. Click to set up your PIN again"After proceeding through the setup steps, I do not receive the SMS with the verification code.I am 100% sure the phone number I am entering is correct.I have a good wifi connection on the deviceI have no settings on my phone blocking or filtering the messages, and have checked my spam folder.I tried from a browser on another device the same phone with the number registered

:)

 

Windows 11 needs PIN - lost PIN & Password - Help!

To reset a forgotten PIN code, please complete these steps: (Require your phone number.)

Step 1: On the Windows 11 login screen, click “I forgot my PIN” under the PIN password box.

Step 2: Enter your user account password and then click “Sign in”.

Step 3: you need to verify your identity, choose a way to receive code and continue.

Step 4: If you choose your phone number, enter the last 4 digits of the phone number. Then click “Send code”.

Step 5: You will receive a code in seconds. Type in your received code and then click “Verify”.

Step 6: Select “Continue”.

Step 7: Type in a new PIN and type it again to confirm. Then click “OK”. The new PIN password is working now.

Step-by-step guide of resetting Windosws PIN code with screenshot can be found here. If this cannot work, you can try to register another Microsoft account to sign into your Windows 11.

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume

 

Pin reset in Windows10 update, error 0x8007054f

Hi Marty,

If you're having trouble using your PIN to sign into Windows 10, try resetting your PIN. Follow these steps:

1. On the sign-in screen, select I forgot my PIN below the PIN text box. If there are multiple accounts on the PC, choose the one you need to reset.
   
2. On the Enter your password screen, type the password for your Microsoft account, and then select Next.
   
3. On the Help us protect your info screen, choose to receive your security code either as a text or email message. If you select text, type the last four digits of your phone number, and then select Send Code. Learn
   more about security info and security codes.
   
4. When you get the code as a text or email message on a separate device, enter it on the Enter the code you received screen, and then select Next.
   
5. In the Set up a PIN dialog box, enter your new PIN and confirm it. Your new PIN is set.
   

Note: If you've just updated your computer to Windows 10, verify your network connectivity by opening Settings > Network and Internet. After connecting, try signing in with your PIN again.

Let us know how it goes.