Windows 10: Windows 11 not recognizing both of my display adapters after a recent update.

Discus and support Windows 11 not recognizing both of my display adapters after a recent update. in Windows 10 Software and Apps to solve the problem; Windows 11 not recognizing both of my display adapters after a recent update. It’s either one or the other, whereas previously both were recognized.... Discussion in 'Windows 10 Software and Apps' started by Cosi77, Oct 16, 2024.

  1. Cosi77 Win User

    Windows 11 not recognizing both of my display adapters after a recent update.


    Windows 11 not recognizing both of my display adapters after a recent update. It’s either one or the other, whereas previously both were recognized. When I update the drivers, it just switches, and then doesn’t recognize the other. If it helps, in Device status, it says "This device is not working properly because Windows cannot load the drivers required for this device. Code 31 The I/O device is configured incorrectly or the configuration parameters to the driver are incorrect."

    :)
     
    Cosi77, Oct 16, 2024
    #1
  2. Rose Cal Win User

    Display problems with the Microsoft Wireless Display Adapter

    Hi,

    It is possible that you are experiencing an audio and video streaming issues due to a corrupted or an outdated display driver. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Could you tell us the exact error message you received?
    • Have you tried updating your display drivers?
    • Does this happen only when you're streaming a video?
    • What troubleshooting steps have you done so far?

    Meanwhile, we suggest that you follow the steps in this
    article
    on how to troubleshoot Wireless Display Adapters. You may expand each section that best describes your situation and check if the issue still persists.

    Let us know if you need further assistance.
     
    Rose Cal, Oct 16, 2024
    #2
  3. Win10 doesn't know my (compatible) display adapter

    Hi,

    Thank you for posting your query on Microsoft Community.

    I would suggest you follow the steps below:

    Method 1: Run the hardware and devices

    Please follow the steps below:


    • Type “Troubleshooting” on the Windows Search bar and hit enter.

    • On the left side of the Troubleshooting window, click on “View all”

    • Click on Hardware and Devices. Please provide a password if asked for it and click ok.

    Method 2: Uninstall and reinstall display adapter.

    Follow the steps to update the display adapter:


    • Press Windows key + R key. Type "devmgmt.msc" and click Enter.

    • Expand Display Adapter.

    • Double-click on the Display Adapter.

    • In Properties, go to Drivers Tab and click on Uninstall.

    • Reinstall the Display adapter from the Manufacturer's Website and see if it helps.
    Restart the computer and check.
    Hope this helps. Please respond if you have further related issues.

    Regards,
     
    Jesinta Rozario, Oct 16, 2024
    #3
  4. Windows 11 not recognizing both of my display adapters after a recent update.

    Display driver not supporting and device manager not showing Display adapter option

    Hi Maheen,

    Thank you for posting in Microsoft Community.

    This issue could have occurred due to these reasons:

    • Incorrect settings.
    • Corrupt or outdated display driver.
    Try the steps listed here and check if it helps:

    Method 1:

    I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

    Method 2:

    If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

    Step 1: Uninstall display driver.

    • Right-click on the Start Button and click on
      Device manager.
    • Double-click on Display Adapters to expand.
    • Right-click on the display adapter driver that is listed and select properties.
    • In the window opened, click on drivers tab.
    • In the drivers tab, Click on Uninstall option.
    Now restart your computer and check, if the problem persists try step 2.

    Step 2:

    Re-install display driver from the manufacturer website.

    Let us know if the issue is resolved or if you need further assistance, we will be glad to help.
     
    Akheel Ahmed, Oct 16, 2024
    #4
Thema:

Windows 11 not recognizing both of my display adapters after a recent update.

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