Windows 10: windows 11 not syncing photos

windows not syncing photos sync error

:)

 

Syncing photos

My computer will no longer sync photos. I followed the steps supplied in the suggested fixes - no luck. The last suggestion was to uninstall and reinstall but my computer doesn't find my phone... instead, it finds a scanning device that I don't have. Any
suggestions?

 

Error while syncing photos to the computer

Hi,



Thank you for writing to Microsoft Community Forums.



In order to get to the root cause of the issue, we will need a few more information from you. Please reply with the following details:

• Which application are you using to sync the photos?
  
• Were you able to sync the photos earlier?
  

If you are using iTunes to sync the photos to the computer, I suggest you to refer the section
Import to your PC from the article provided by Apple
Transfer photos and videos from your iPhone, iPad, or iPod touch to import the photos to the computer.



For more information, you can also refer the section Sync your photos manually with iTunes
from the article
Keep your photos safely stored and up to date on all of your devices.



If you are using Photos app to sync the photos, I suggest you to refer the sections
Importing photos from a iPhone and Using the Photos app and iPhone
from the article
Complete Guide to Importing Your Photos in Windows 10 created by Andre Da Costa.



If you are trying to import over thousands of photos at a time and receiving the error, then I suggest you to import the photos in
batches of 400-500. As few of our customers were able to fix the issue by importing the photos in batches instead of importing all of them at a time.



You can also try giving the permissions to Photos folder and see if that helps. Please follow the steps mentioned below:

1. Press Windows key + E, to open
   File Explorer.
   
2. Click on This PC on the left pane.
   
3. Right click on the Pictures folder and select
   Properties.
   
4. Go to Security tab and click on
   Edit.
   
5. Click on your name from the list of users and check
   Full Control under Allow.
   
6. Click on Apply and OK.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Windows 10 Photo App unable to sync photos

Hi,

I realize that you face difficulty with photos app. I will certainly help you.

To assist you better, let us know whether you are using same Microsoft account to login to the Windows photo app on both laptop and Desktop.

If not I suggest you to use same Microsoft account to log-in both laptop and desktop.

Then sign out of the photos app and restart the system. Then login again into Windows photo app and check.

If the issue persists, I suggest you to remove and re-add the source location within the windows photo app. Please follow below steps to change the source location.

• 
  Type photos in search bar and press enter.
  
• 
  Then click on settings (gear icon) in photos app and under
  sources section add the path where photos are saved.
  

Please get back to us if you still face any difficulty with photos app.

Thank you.