Windows 10: Windows 11 not updating or resetting.

HelloI was trying to install the update for Windows kb5026372 but after restarting at 98% it says "something went wrong, don't worry. Undoing changes". After not finding any help I decided to reset my computer. First without deleting my personal files but when that failed, I tried to reset by removing everything. Everything seems to be fine otherwise. I did also check the drive if its corrupted DISM and SFC.Nothing seems to be working.Please help!My Devicerocessor AMD Ryzen 7 5800H with Radeon Graphics 3.20 GHz Installed RAM 16.0 GB 15.4 GB usable System type 64-bit operating

:)

 

Windows 10 fails to update


When you finish testing the Avast suggestion, make sure that you restart your machine.

Then if the issue persists, please return to the trouble shooting list in post# 89

I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.

 

Windows 10 fails to update


Thanks,

The Users list compared to the Profile list you posted earlier tell me there is not an issue with Users (a known issue where there is a profile in the list, but not actual User folder).

The error code suggests corruption in the CBS manifest:
Try these steps one at time until the issue is resolved or you run out of steps.

Is Windows activated?
No? Activate Windows 10

Launch Command Prompt (Admin)
enter the following line
reg query HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate /s
If DisableWindowsUpdateAccess REG_DWORD 0x1

launch regedit
navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate
change the value of DisableWindowsUpdateAccess to 0
exit regedit
exit Command Prompt

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Restore health to the component store
DISM - Repair Windows 10 Image
Step 6. To Use DISM /RestoreHealth /Source:wim Command
- OR -
Step 7. To Use DISM /RestoreHealth /Source:esd Command
Check System Files
SFC Command - Run in Windows 10
Read the front material, then
follow >> OPTION THREE <<
To Run SFC /SCANNOW Command in Windows 10

If there are integrity issues reported on screen,
Follow the instructions in >> OPTION FIVE <<
To View Only the "SFC" Scan Results from the CBS.LOG

If there are no integrity errors, Launch Windows Update

Try the next suggestion if the issue is not resolved.

Paste the following line into the address bar of File Explorer
Control Panel\All Control Panel Items\TroubleshootingLaunch System and Security > Fix problems with Windows Update
Press Advanced
Select Run as administrator
Press Next

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Automatically reset Windows Update components
Download and run MS Windows Update diagnostic cab (direct download)

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Manually reset Windows Updates via batch file

Windows Update - Reset in Windows 10

Launch Windows Update

 

How to Reset Windows 11

This article explains how to Reset Windows 11 PC in case it is not working well.

Reset is a feature in Windows 11, which Reinstalls Windows, allowing you to keep the files or remove them as desired. Resetting is particularly helpful when you have problems with specific Windows components like Windows updates not working, Apps crashing, etc.

Doing a Reset affects the following things:

1. Reinstall a fresh copy of Windows.
   
2. Reset your customized Settings to default.
   
3. Remove/Keep your files depending on which option you select.
   
4. Remove the installed applications on your Windows 11 PC.
   

A Reset takes 20-25 minutes, depending on the configuration and the option chosen of Cloud Reset or Local Reset.

There are multiple ways to Reset your Windows 11 PC, and the following steps explain those in Detail:

How to Reset Windows 11

If you can start your computer, you can trigger a Reset from the Settings app. See the steps below:

• Open Start menu>Settings app.
  
  

• Go to System>Recovery options at the end.
  
• Under Recovery options, click Reset PC.
  
  
  

Reset options in Windows 11, now in System Settings, instead of Update and Security

• Select if you want to keep your files or remove the files. Removing the files is helpful if you plan to donate or sell your computer. I am selecting to keep my files in this example.
  

• The next step is, how do you want to Reset Windows by downloading the Installation files from the Cloud or do a Local Reset. If you have an Internet connection, I recommend using the Cloud download option. Windows would download a 4GB file to your device and use that to reinstall Windows. A Local reinstall may also help, but for reliability purposes, I strongly suggest using Cloud Download. If you do not have an Internet connection or have limited data, choose Local reinstall.
  

• Confirm the Ready to Reset this PC screen and the Recent update screen.
  

• The process to download would then start. Confirm the Additional settings screen.
  

• A preparing to Reset screen would then appear, which starts the Installation Process.
  

• Windows would then Restart and show you the Resetting Progress on the screen.
  

• After the first Restart, Windows would boot to the Installation phase.
  

• When the process is complete, you would see the Login screen. Enter your PIN.
  

• After that, the Windows would finalize the Reset and show you the desktop.
  

• The Reset process is complete.
  

Reset Windows 11 from Windows Recovery environment

If your Windows has stopped working, Windows provides an option to Reset Windows 11 PC from the Recovery environment. To do that, you need to force the computer into Windows Recovery and then Reset Windows 11 from there. The process is nearly the same as above.

Step 1: Trigger the recovery environment:

• To force Windows into the Recovery environment, Perform a hard shutdown by pressing the power button for 5 seconds when the Windows boot screen appears.
  
• Do this twice.
  

• On the third time, you would see the Windows Recovery Environment, which would say that your PC has a problem and it could not repair the problem.
  

Step 2: Reset Windows 11 from the Windows Recovery environment

• Click Advanced options.
  

• Click Troubleshoot. Select Reset this PC.
  

• Select if you want to Keep files or Remove everything.
  

• Select Cloud Download or Local Download.
  
• Confirm the Reset.
  
• The process would start.
  

After that, your computer would do the same process as mentioned above.

These steps can help you Resetting your Windows 11 PC. If a Reset fails, you may have to do a clean install using a USB hard drive, either prepared on another computer or an existing one you have.

Also read:

• Create a Windows 11 USB Flash drive (yourwindowsguide.com)
  
• Repair Install Windows 11 using an ISO file (yourwindowsguide.com)
  
• Windows 11: FAQ (microsoft.com)
  
• How to: Use Snap Layouts and Snap groups in Windows 11 (microsoft.com)
  

Sumit (@_sumitdhiman) / Twitter