Windows 10: Windows 11 on ASUS Zephyrus G15 2022 laptop freezes randomly and needs hard reset

HelloThis is a brand-new laptop that's just about 2 weeks old, and I have experienced weird freezes mostly when the computer is somewhat idle, i.e., I'm watching something on it. I've never seen it freeze while playing games or while interacting with the device.These are the things I have tried so far:- Looked at Event Viewer to isolate the activities around the time the freezes occur. The first two of the last three events at the time of this writing seemed to have occurred directly following a AMD display driver problem. I reinstalled the drivers and haven't seen that particular log pop up s

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Microsoft Wireless Display Adapter ROG Zephyrus G15 (2022) GA503

I have recently been trying to connect my laptop to the wireless display. It seems like it tries to connect to the wireless adaptor but then times out. I am able to get the top bar saying, "connecting to your device," and the wireless display does show connecting, but after ~10 seconds the top bar says it is disconnected and the wireless display goes back to the default menu. Interestingly, I was able to use a friends Microsoft Surface Book 2 which successfully connected, and I ran an update. This update did not fix the issue with the ROG Zephyrus G15 (2022) GA503.

I have also ran through the suggested troubleshoot by disconnecting and reconnecting the device and resetting the wireless adaptor. I was wondering if there was anything else that I might be missing?

Thank you for your time.

 

Laptop black screen

I just bought a new asus zephyrus g15 laptop used and today while trying to set it up, it keeps black screening. It will randomly freeze, become unresponsive and then black screen. and I cant tell why this is.

Help??

 

Windows 11 on Asus ROG Zephyrus G15 lagging every few hours

Every few hours (usually when I am watching videos on YouTube), my computer suddenly gets bogged down and lags continuously, up to several minutes and hours before I finally get sick of it and restart my computer. I even reset my entire PC with a fresh install of Windows but it did not fix it. I also disabled Antimalware as I know it can take up a lot of resources, but it still did not improve. I bought a Asus ROG Zephyrus G15 that has great specs for a gaming laptop and was purchased only around 6 months ago, so I don't think it's a hardware issue. I am getting fed up with having to restart my entire computer everytime there's a problem. Any ideas on how to fix this?