Windows 10: Windows 11 PC does not recognize Microsoft account password change

Hello! I recently changed my Microsoft account password. Most of my devices recognized this and required me to log in again with the new password. But I have one Windows 11 PC that does not accept the new password; it continues to insist on the older one. Even if I change my Microsoft account password from that PC, it still wants the old password. How can I get this PC to recognize the new account credentials, preferably while losing as few local settings as possible? Thank you!

:)

 

forgot then changed Microsoft account password

Hi,

Welcome to the Microsoft Community.

I would suggest you to follow the below steps and check if it helps.

• Try disconnecting the cable from the Internet:

• • If there is a Wi-Fi icon on the sign-in screen, click it and go to Airplane mode.
    
  • If there is a wired connection, disconnect the wire.
  • If sign-in is successful, let us know in the comments!
  • Also, we can then change to a local account, restart, and re-connect to the MSA.
    
  • If this works, please let us know!

2. Try sign-in on another device (phone or PC) via the
https://account.microsoft.com
page.

• If the sign-in is unsuccessful, stop and handle it like any other password issue.
  
• If sign-in is successful there, don’t try resetting/changing the password, continue to the next step.

3. Try using the On-Screen Keyboard to sign in on the PC.

4. If that fails, make sure the PC is connected to the Internet (the connection icon should be visible in the lower right).

Thank you.

 

How to reset Windwos 8 Password?

Change or reset your Windows password

• If you've forgotten your Windows password, there are several ways to retrieve or reset it:
  • If your PC is on a domain, your system administrator must reset your password.
  • If you're using a Microsoft account, you can reset your password online. ...
  • If you're using a local account, use your password hint as a reminder.