Windows 10: Windows 11 PC Hard Freezes while playing certain games

My Windows 11 PC freezes while playing certain games. The monitors will lock up and the computer will be completely unresponsive. Usually Destiny 2 but it has happened less frequently while playing other games. I usually have to hard shutdown or wait for BSOD/reboot. I have not been able to diagnose this and it has been a fairly persistent issue. Typically in a 4 hour session of Destiny 2 it will happen around once. I have a dropbox link to a minidump from my most recent crash while playing Battlefront 2. I would appreciate any insight. Thank you! :https://www.dropbox.com/scl/fi/feh2d5xxe9q6g

:)

 

Minecraft freezes gaming PC

Hi,

We have here a thread Windows 10 freezes when playing games
related to your concern. We suggest that you go through the steps provided by
Roger Lu.

Let us know how it goes.

Regards.

 

Can't play Hit It Rich game and system freezes

Hi carmenstanley1,

Thank you for your response.

I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to this issue?
  
• Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?
  

Step 1: Uninstall or Repair the game.

1. Press Windows and
   R key together on your Keyboard.
2. Type appwiz.cpl and hit enter.
   
3. Right click on the Hit it Rich app > Select Repair or uninstall it.
4. Reinstall the application and check for the issue.
   

Step 2: Create a new local account.

The reason might be due to user account corruption, so I would suggest you to ‘Create
a local user or administrator account’ and check if the issue persists.

Note: You will not see all your files under your default file location.
So your data will be saved under C:\Users\User_name.

If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
Tips to improve PC performance in Windows
10.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

PC keeps on freezing completely when playing certain games

When I play certain games, which are pretty high graphic, my pc freezes completely. I cant type anything, i can sometimes hear the audio but sometimes it just stops, and I have to shut it down by pressing the power button. Sometimes when it freezes it has the sound of a usb disconnecting. Ive tried everything, my drivers are up to date, ive ran diagnostic tools ... Im starting to think its a hardware problem but i dont know what it is.