Windows 10: Windows 11 PC not finding any bluetooth devices

I have been unsuccessfully trying to connect my Xbox Wireless Controller, among other bluetooth devices, to my new Windows 11 PC for a couple of days now, with no success. No bluetooth devices appear when attempting to add a new device. I have tried a number of recommended solutions, including the following:Ensuring my devices are in pairing modeRestarting my bluetoothRestarting my PCRun the bluetooth troubleshooterEnsuring my Windows updates are up-to-dateUninstalling and reinstalling my bluetooth driver and adapterConfirmed that my bluetooth driver and adapter have the most recent updateAtte

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Undo forget Bluetooth device and find my Bluetooth device again

Hi,

To help resolve the concern, we suggest using the Hardware and Devices troubleshooter. It will check for common problems and make sure that any new device or hardware connected to your PC is installed correctly.

If the issue still persists, we suggest restarting the Bluetooth Support Service. To do this, follow these steps:

• Press the Windows key + R, and then type services.msc. Click
  OK.
• In the Services window, look for Bluetooth Support Service.
• Right-click on Bluetooth Support Service, and then select
  Restart.
• Right-click on it again, and then select Properties.
• Switch the startup type to Automatic.

Let us know if you face any issues.

 

My Windows 11 computer's Bluetooth cannot find any of my bluetooth devices

Whenever I try to connect any bluetooth device (I've tried three different ones now) to my desktop PC running Windows 11, nothing shows up. It just keeps showing the "Add a device" loading screen, where it says "Make sure your devices is turned on...."

I have tried several of the suggestions on this forum:

• Checking for driver updates
  
• Make sure Discovery is enabled for your Bluetooth devices. (Go to Settings > Devices > Bluetooth > More Bluetooth options. Then make sure “Allow Bluetooth devices to find this PC” is enabled.) Then try removing and then re-pairing the Bluetooth device.
  
• Uninstalling the bluetooth device entirely (the system automatically re-installed it)
  
• Restarting bluetooth
  
• Restarting my PC
  

For what it's worth, when I look in Device Manager at "Intel(R) Wireless Bluetooth(R)", it shows this error message under "Events"

Device USB\VID_8087&PID_0AA7\6&b8dab03&0&10 had a problem starting.

Driver Name: oem16.inf

Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}

Service: BTHUSB

Lower Filters: ibtusb

Upper Filters:

Problem: 0x15

Problem Status: 0x0

 

Bluetooth Won't Find Mobile Devices

Hi GarethCoffin,

I'm sorry to hear that Bluetooth does not find mobile devices. My name is Lee, a Windows 10 Independent Advisor.

I know this step is basic and I'm not sure if you have already tried this but it was not mentioned so I'm willing to suggest it.

- Press Windows Key + I (Settings)

- Select Devices

- Select "More Bluetooth Option" on the right side

- Check the box for "Allow Bluetooth devices to find this PC"

- Press ok to close the window and try to search for another bluetooth device

I hope my suggestion helps just please let me know if you need any further assistance, just reply back and I will respond as quickly as possible. Thank you and have a nice day.

Sincerely,

Lee L.

Independent Advisor