Windows 10: Windows 11 PC not showing under devices and other issues

Hello allI have two PC a windows 10 and a new windows 11 PC both have been running fine for about 9 months.Start about 3 month back I had a issue on me windows 11 pc with onedrive installing it self on my windows 11 pc. After talking to support online it was fix.Then my windows 10 pc word would not open fix that myselfthen on my windows 11 pc spotlight stop working fixthen windows ten outlook keeps for privacy setting and so on.I fix one issue and then the other PC will have a issue.I seen that my MS account is not showing both of my PC as it show. windows 11 i am logging in with online accoun

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Optical Drive Issue

Hello Anak –

Appreciate your detailed return. Your added steps really helped.

Assuming I did the steps correctly, this is where I am now.

Screenshot 12 shows my CD Disc shortcut on my desktop.
Screenshot 10 shows the CD Drive shortcut listed in the “Send to” listing.
Screenshot 11 shows the “Send to” listing after the steps were taken, but the CD drive name is not listed.

So, it appears the steps did not work for me. And, I did try the steps, “If it still won’t do ……” and still no luck.

What do you think?

JerryA

 

Optical Drive Issue

Hi Jerry, you're welcome.

Here's mine after I rt clk'd on my Documents Folder like you show in Scrsht 11:




I'd like to wait until you reply to my question in Scrsht 12, if it is a remnant of the process try deleting the one on the dsktp and see if the one in send to also disappears. If it stays in send to, test it, and if you're still having problems I'd suggest you could go back to: Option One: To Add or Remove Items in Send To context menu for Your Account (current user) and do Step 3 to remove it and start over using Step 4 but be very careful of your steps in creating the shortcut and be sure you d&d that shortcut to the send to part of the address.

I'm busy today and I probably won't be back until the evening.

 

IPod won't show up under 'My Devices'/This PC

Hi Hailey,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about connecting the IPod to your computer. Do not worry, now that you have me with you let me take care of this.

Let us know the make and model of your computer?

Try the below troubleshooting steps to figure out what causing the issue:

• I suggest you to connect the different devices to your computer from USB port and check if it is detected. This will let us know if the issue is with IPod device.
• Try to connect the device to different ports of the computer to detect if the issue is with the port.
• Try using different USB cable, connect the device and check if it is detected. This will let us know if the issue is with USB cable.

Step 1: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

Step 2: I suggest you to install all the pending updates via Windows Updates as it may provide the latest drivers for USB ports on your computer.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and get back to us with an updated status of this issue for further assistance.