Windows 10: Windows 11 PC shuts down when entering sleep mode

Discus and support Windows 11 PC shuts down when entering sleep mode in Windows 10 Software and Apps to solve the problem; I recently updated to KB5041587 and now when my PC enters sleep mode manually or when idling it shuts down instead. I tried to uninstall the update but... Discussion in 'Windows 10 Software and Apps' started by JustinMcKay, Sep 10, 2024.

  1. Windows 11 PC shuts down when entering sleep mode


    I recently updated to KB5041587 and now when my PC enters sleep mode manually or when idling it shuts down instead. I tried to uninstall the update but when I open start menu it gives me a start menu sign-out critical error so I had to reinstall for start menu to work again.I have 2 PCs with exact same specs both updated too and the other PC doesn't shut down when entering sleep, how to fix?

    :)
     
    JustinMcKay, Sep 10, 2024
    #1
  2. Skelgok Win User

    Windows 11 Desktop Won't Enter Sleep Mode

    I upgraded to Windows 11 last fall (November) and for the most part everything has been working ok. Within the last month, I've had an issue where my desktop will not enter sleep mode. If I select sleep, my keyboard and mouse will shut off but my desktop will idle with the fan periodically cycling for about ten minutes before the desktop shuts off altogether. The only way I can turn my PC back on is by using the power button, which reboots the device.

    There are two other issues that have started around the same time, which may or may not be related to the above:

    • when I connect to my second monitor, a number of icon images on the start bar on the second monitor won't display
    • a few times while using Google Chrome, my PC slows down considerably, the memory used by Chrome maxes out in Task Manager (and stays maxed out even when I shut Chrome off), and I am unable to see anything I type in any application I have open (not just Chrome) unless I alt-tab between applications - I have to restart for my PC to become usable
    I've tried a number of suggestions related to fixing the sleep mode issue but none have worked for me so far. Here's what I've tried:

    • Run the power troubleshooter
    • Disabled my network adapter from waking the computer
    • Using powercfg to disable processes that disrupt sleep mode
    • Disabled fast startup
    • Tried a clean boot and had the same issue
    • Updated the latest drivers, Windows 11 updates, and BIOS version
    • Disabled hybrid mode
    • Scanned for viruses
    • Ran system file checker and DISM tool
    • Deleted the hiberfil.sys file
    I have a X470 Aorus Ultra Gaming motherboard and AMD Ryzen 5 2600X CPU. Any thoughts or suggestions on other things to try would be much appreciated!
     
    Skelgok, Sep 10, 2024
    #2
  3. VashWsa Win User
    Windows 10 PC shuts down when entering sleep mode

    When I manually enter sleep mode or after an hour of no activity my PC attempts to enter sleep mode but is unsuccessful. It just shuts completely down. Upon reboot if i look at event viewer i have this

    Windows failed to resume from hibernate with error status 0xC0000001.

    Any ideas?
     
    VashWsa, Sep 10, 2024
    #3
  4. jtronXU Win User

    Windows 11 PC shuts down when entering sleep mode

    PC ethernet shuts off when pc enters sleep mode.

    Recently my ethernet connection from desktop to the router shuts off whenever the pc enters sleep mode, or if I power it down. Never used to do this. Tried changing the power mgt settings for the Reattec controller device manager but no luck. Work-around
    is to never enter sleep mode. I lose all router function when the computer is off or in sleep mode. Never entering sleep mode is a marginal work-around but I must do so to enable my voip ATA and other wireless and wired network devices.
     
    jtronXU, Sep 10, 2024
    #4
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Windows 11 PC shuts down when entering sleep mode

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