Windows 10: Windows 11 - Personalize - dual monitor - monitor 2 in portrait - can't display images...

Discus and support Windows 11 - Personalize - dual monitor - monitor 2 in portrait - can't display images... in Windows 10 Gaming to solve the problem; It chops the picture in half on the 2nd monitor that's in portrait orientation if the picture itself is landscape orientation. and vice versa, if the... Discussion in 'Windows 10 Gaming' started by WinHater101, Feb 23, 2024.

  1. Windows 11 - Personalize - dual monitor - monitor 2 in portrait - can't display images...


    It chops the picture in half on the 2nd monitor that's in portrait orientation if the picture itself is landscape orientation. and vice versa, if the picture is portait, it cuts it in half on monitor 1.Only way to temp correct it is to go to setup and retell the PC that the 2nd monitor is in portrait mode. This didn't happen on windows 10.Thanks.

    :)
     
    WinHater101, Feb 23, 2024
    #1

  2. Trouble with 2 monitors

    Hi Tim,

    Thank you for posting your query in Microsoft Community.

    I suggest you to change the settings to Extended Monitor and check if it helps.

    Please follow below steps:

    • Right Click any ware of the Desktop, and launch Personalization.
    • Go to dual monitor settings under personalization, and change it Extended Monitor.
    Please get back to us for future support, we’ll be glad to assist you further.



    Thank you.
     
    Prabhavathi Patil, Feb 23, 2024
    #2
  3. Mouse is not adjusting to monitor in portrait orientation.

    Hi

    Welcome to Microsoft community.

    It seems like you're experiencing two issues: incorrect cursor movement between monitors and inability to interact with windows on the secondary monitor. Here are a few suggestions to troubleshoot these problems:

    1. Check Display Settings: Make sure the orientation of each monitor is correctly set in the Windows display settings. Right click on your desktop and select Display Settings. In the settings, you can select each monitor and set its orientation. For your secondary monitor, make sure it's set to Portrait. Also, verify that the monitors are arranged correctly in relation to each other in these settings.
    2. Update Display Drivers: If the display settings are correct, the issue might be with the display drivers. Check the manufacturer's website for the latest display drivers for your laptop and monitors.
    3. Check USB-C to HDMI Adapter: The problem may be related to the USB-C to HDMI adapter. Try to connect the monitor directly to the laptop, if possible, or try a different adapter.
    4. Check Monitor Settings: Some monitors have their own settings for orientation. Check if your secondary monitor has such options and if so, make sure it's set to Portrait.
    5. Reset Display Settings: Try resetting all display settings to their default values. Then, reconfigure your monitors one by one. This can often fix issues that arise due to incorrect or conflicting settings.
    If none of these suggestions resolve your issue, please provide more details about your laptop model, monitor models, and the version of Windows you're using.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist
     
    Derrick19 - MSFT, Feb 23, 2024
    #3
  4. Ebby89 Win User

    Windows 11 - Personalize - dual monitor - monitor 2 in portrait - can't display images...

    Changed 2nd monitor orientation to portrait. Cannot change it back to landscape.

    Using windows 10 on a desktop PC with dual monitors.

    Navigated to the display options.

    Changed monitor#2 to portrait. Worked normally.

    Later (same day) tried to change monitor#2 back to landscape, both screen resolution AND orientation menus are now greyed out ONLY for monitor #2 (the monitor switched into portrait view).

    Drivers are 100% up to date.

    Hotkeys (ctrl, alt, up/down/sideways) do not do anything to either of my monitors orientations.

    How can I enable the resolution and orientation dropdowns again?

    Moved from: Windows / Windows 10 / Desktop, Start, & personalization / PC
     
    Ebby89, Feb 23, 2024
    #4
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Windows 11 - Personalize - dual monitor - monitor 2 in portrait - can't display images...

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