Windows 10: windows 11 photos app delay in response to command to go to the next picture for viewing

When viewing a group of photos, a photo is selected but then the advancement to the next photo via mouse wheel or arrow is not possible for approx. 20 seconds. The next photo appears after about 20 seconds and then all the following photos can be accessed immediately.

:)

 

windows 10 photo download

Hi,

We apologize for the delay in response.

I suggest you to run the Windows Store Apps troubleshooter by following the steps provided below:

• Type “Troubleshooting” in search box and press Enter.
• Click on View all on top left pane.
• Select “Windows Store Apps” from the list and follow the prompts for troubleshooting.

Also, suggest you to check if there are any updates available for the Photos App and install the same and check for status.

Keep us posted on the status for further assistance.

 

Unable to open pictures in Windows Photo Viewer on Windows 10.

Hello Jeff,



Thank you for keeping us updated on the query. We apologize for the delay in response.



Please reply:

• Do you have Windows Photo Viewer files on your PC?
• Did you check if Windows Photo Viewer is present as a Default application to view photos on your PC?

I suggest you to check if Windows Photo Viewer option is present as a default application to view photos by following steps below:

• Press Windows logo key on the keyboard, type Default programs and select the top most search result.
• Click on the default set photo viewer application under Photo viewer and check if
  Windows Photo Viewer is present under Choose an app window.
• If yes, click on Windows Photo Viewer, close the window and check if the changes are effective.

Write to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

http://windows.microsoft.com/en-US/windows-10/photos

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

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