Windows 10: Windows 11 - Power Button Doesn't Work, No "Power Button Controls" in Windows Settings

Hi there,I'm using a new Acer Nitro 16 with Windows 11, and I can't seem to make the power button work. Pressing does nothing though I can put the computer to sleep through the start menu. I've tried going to System Settings > Power & Battery settings, but there is no setting for Power Button Controls see screenshot.Any help would be greatly appreciated.Thanks,Ariel

:)

 

Windows 10 power button not working

Hi

Welcome to Microsoft community.

If your physical power button is not responding when your computer is running despite being able to turn on the laptop, it seems like a setting or software issue. You've done well to update your chipset driver, BIOS, and Windows.

Here are a few more steps you can try:

1. Check Power Button Settings:
   
   • Right-click the Start button and select "Power Options".
     
   • Click on "Choose what the power button does" on the left side of the window.
     
   • Make sure the "When I press the power button" option is set to "Shut down" or "Sleep" based on your preference.
     
   • Click "Save changes".
     
2. Turn off Fast Startup:
   
   • Go to Control Panel > Hardware and Sound > Power Options > System Settings.
     
   • Click on "Change settings that are currently unavailable".
     
   • Under "Shutdown settings", uncheck the box that says "Turn on fast startup".
     
   • Click "Save changes" and restart your PC.
     
3. Run the Power Troubleshooter:
   
   • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
     
   • Find and run the "Power" troubleshooter.
     
4. Try a Different Power Plan:
   
   • Go to Power Options (as in step 1).
     
   • Try using a different power plan like "Balanced" or "High performance".
     
5. Reset Power Plans to Default:
   
   • Open Command Prompt as an administrator (right-click on Start button > Command Prompt (Admin)).
     
   • Type powercfg –restoredefaultschemes then press enter.
     
   • Restart your PC.
     

Please let me know if you need any further assistance. Thank you.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

power button not working

Hi paulinemountford

I would suggest you to try the steps below and check if this helps.

Step 1:

I suggest you to run the Power troubleshooter and check if it fixes the issue. Follow the steps given below:

You can run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings, which determine how long the computer waits before turning off the monitor display or entering sleep
mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

1. Press Windows + X keys on the keyboard and select Control Panel

2. Type Troubleshooting in the search bar on the Control Panel.

3. Click on View all on the left navigation pane.

4. Click on Power.

5. Click on Advanced on the Power dialog box and click on Run as administrator (Enter the credentials if required).

6. Click on Next and follow onscreen instruction complete the Power troubleshooter.

Step 2:

Try to restore the default power plan settings and check to isolate the issue.

1. Press Windows + R keys on the keyboard to open Run command.

2. Type powercfg.cpl to open the power settings.

3. Click on Change plan settings beside your current plan.

4. Click on Restore default setting for this plan and click on OK if prompted.

Source :
https://answers.microsoft.com/en-us/windows/for...

Let us know the status of the issue to assist you further.

Perla R. Independent Advisor

 

PC doesn't power down after holding power button for 4 seconds

It is OS dependent to power off on a single push. If the OS power options is set too power off on the power button. Does not require to hold the button (this is a reset option when held)

So your settings in in the Windows power options not the BIOS