Windows 10: Windows 11 preventing computer from shutting down

Is it only me or the new windows 11 update prevent your computer from shutting down. Whenever I click on shutdown the computer automatically restarts

:)

 

Toshiba Flash Cards Preventing Shut Down Windows 10 latest update

Hi David,

The app might be causing conflicts within the system, preventing it from shutting down. May we know if you have followed the steps marked as answers in this thread to disable the app from startup?

Also, since the app or program is from Toshiba, we recommend that you contact them for assistance with the program preventing your computer from shutting down.

If you are eager to uninstall the program, you may do so by following the steps below:

• Select the Start button, then select Settings
  > Apps.
• Choose the program you want to remove, and then select Uninstall.

If you have other questions, feel free to ask us.

If you think this was useful, you may mark it as an answer to help those who are facing the same problem.

 

win 10 will not shut down properly

Hi Richard,

Usually, this issue occur due to outdated or corrupted device drivers, services or processes which are not shutting down properly, or third-party programs that prevents your computer to shut down properly. For better assistance, we'll be needing additional
information:

• Have you made any recent changes on your computer prior to the issue?
• Is this an error message Explorer\windows\settingsync\BackgroundUploadTask? If yes, where are you getting this message?
• If possible, can you send us a screenshot?

Meanwhile, we suggest that you run the Power troubleshooter as an initial troubleshooting step. To run the Power troubleshooter, follow the steps below:

• Press Windows key + X and select Settings.
• Choose Update & Security from the list.
• Click Troubleshoot in the left pane of the window.
• Under Find and fix other problems, select Power
  and click Run the troubleshooter.

We'll keep an eye out for your response.

 

PresenceSignIn is preventing your computer from shutting down

Hi,

Thank you for posting your query in Microsoft Community.

From the description that you have posted, I understand that you are getting an error message,
PresenceSignIn is preventing your computer from shutting down.

Some software conflicts might be a cause for this issue.

I would like to suggest you to please check the issue in Safe mode and then in Clean boot. Follow the steps given here.

If the issue does not persist in safe mode, then perform a clean boot to from safe mode to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

Safe Mode starts Windows with a limited set of files and drivers. Startup programs don't run in safe mode, and only the basic drivers needed to start Windows are installed.

Start the Computer in Safe Mode from this link: (Also applicable for windows10)

Windows Startup Settings (including safe mode) - Microsoft Support.

Note: Once you are done with the troubleshooting, perform the steps in “How to reset the computer to start as usual after troubleshooting with clean boot “to reset computer as usual.



Follow the link given below to perform Clean Boot and check if it helps.

How to perform a clean boot in Windows - Microsoft Support

Note: The article For Windows 8/8.1 will work for Windows 10 as well.

DISCLIAMER:

Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.



Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

• Press the ‘Windows + R’ key on the keyboard.
• In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
• On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.
• When you are prompted to restart the computer, click ‘Restart’.

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Thank you.