Windows 10: Windows 11 Print Preview Issue

Hi all,I was recently contacted by somebody in my department about printing issues that they were having. When they try to open the print preview through any microsoft product or any webpage, it hangs ~5 minute load time before finally allowing the print preview dialogue. They are running windows 11, up to date OS and drivers, and are sure that the issue is not printer related. They can "quick print" from outlook and adobe acrobat with no issues. Additionally, they experience this if they are working remotely or on site, and they have verified it is not the printer. Any advice about how to t

:)

 

Print Preview Pane

Hi Patti,

We need to gather more information for us to better assist you on your concern. Kindly answer the following:

• When did the issue start?
• Were there any changes made on your computer before encountering the issue?
• What is the OS Build of your Windows 10? To know the build of your Windows 10, follow these steps:
  • Click the Windows logo (Start button).
  • Click the gear icon (Settings).
  • Select System.
  • On the left pane, choose About.
• What is the model of the printer that you're using?
• Does the issue occur on all of your images that you're attempting to print?
• Have you checked if the Print Preview window will appear if you will print the image using the
  Share tab in File Explorer? To print an image using the Share tab, follow these steps:
  • Access File Explorer.
  • Navigate to your picture files, and then highlight one file.
  • Click the Share tab at the top of File Explorer.
  • In the Send group, choose Print.
• What are the troubleshooting steps that you've done so far?

 

PRINT PREVIEW

Hi Glenda,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience caused to you. I will be glad to assist you with your issue.

To assist you better I would appreciate if you could answer the following question:

1. Are you unable to print any documents?

2. What is the exact issue you are facing?

To see what the print copy will look like before you print it, open the document in a program that offers a print preview. Print preview is typically located on the File menu for a program. You should be able to preview
each page of the document. In some programs, you can choose print options in the preview mode, and then print directly from the preview. In other programs, you might have to close the preview, change the document or your printer settings, and then print it.

Arrange all your stuff, and press Old method
Ctrl + P keys shortcut. This shortcut will call the available list of all devices on the right- hand of the screen chooses the choice by scrolling up and down.

While printing, you will come in the center of maximum options which can be use for the printing option. So arrange all your stuff, choose some preferences and go with the Print Button.

Try the above suggestion and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

Thank You.

 

Unable to print complete print content using Internet Explorer 11 on Windows 10.

Hello Heather,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• 
  Did you check if similar issue persists in Edge browser?
  
• 
  Did you check in print preview pane if the content is shown properly?
  

If the content to print is showing properly in Print preview pane, I suggest you to run the printer troubleshooter to check if there is any issue with the printer.

• 
  Press Windows logo key on the keyboard, type
  troubleshooting and select the top most search result.
  
• 
  Click on View all from left side panel of the screen.
  
• 
  Select Printer,
  click on Advanced option and check
  Apply repairs automatically option.
  
• 
  Follow the on screen instructions.
  
• 
  After completing the process, check for the error status.
  
• 
  If you do not get any error status, close the window and check if the changes are effective.
  

If the print preview pane is not showing properly, then I suggest you to reset
Internet Explorer browser settings by following steps from the link below and check if the issue is resolved.



Reset Internet Explorer settings and check if the issue is resolved.

http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11



Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also
reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature. Also re-enable the add-ons.



Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.