Windows 10: Windows 11 Pro activation after changing hardware

I have a Windows 11 Pro licence, retail licence. I bought this licence in 2022 in Australia, and used it on my desktop there. Last January I moved to Thailand, brought the SSD drives from my old desktop and build a new PC with that new motherboard, new processor.I now cannot activate my Windows 11 Pro installation. Windows troubleshooter gives me the option to select that my hardware has changed, but then says that it cannot find any related machine with a digital licence in my account.The licence for Windows 11 Pro retail shows in the purchase history of my Windows account.I do not have a p

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Activating Windows 11 after a hardware change

Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

Here is a step-by-step guide to help you reactivate your Windows 11:

1. Check Activation Status:
   
   • Open Settings.
     
   • Go to System > Activation.
     
   • Ensure that your Windows is listed as activated with a digital license linked to your Microsoft account.
     
2. Link Microsoft Account:
   
   • If your Microsoft account is not linked, you need to link it first.
     
   • In Settings, go to Accounts and ensure your Microsoft account is linked to your Windows.
     
3. Run Activation Troubleshooter:
   
   • Go to Settings > System > Activation.
     
   • Click on Troubleshoot.
     
   • The troubleshooter will detect that Windows can't be activated on your device.
     
4. Select Hardware Change Option:
   
   • In the troubleshooter, select I changed hardware on this device recently.
     
5. Sign In to Microsoft Account:
   
   • Enter your Microsoft account credentials.
     
   • From the list of devices linked to your Microsoft account, select the checkbox next to This is the device I’m using right now.
     
   • If you don’t see your device, ensure you are signed in with the correct Microsoft account.
     
6. Activate Windows:
   
   • Click Activate.
     

If you encounter issues where the edition does not match, it is likely because the digital license linked to your account is for Windows 10 Home, and you are now running Windows 11 Home. This mismatch can sometimes cause activation issues.

• Edition Mismatch: If the troubleshooter indicates an edition mismatch, ensure that you are using the same edition of Windows that was originally linked to your digital license. In your case, both should be Home editions, so this should not be an issue.
  
• Correct Microsoft Account: Double-check that you are using the same Microsoft account that was linked to your digital license.
  

Please do let me know if the method I suggested works for you or if you need further assistance.

 

Activating Windows 10 Pro After a Hardware Upgrade!

I followed all the steps to linking my Windows 10 Pro to my Microsoft account so that I could upgrade my hardware, reinstall Windows 10 Pro, and activate it, but it's not working. I'm signed into my Microsoft account. I tried the activation troubleshooter,
selecing that I recently changed hardware, etc. Nothing is working. I can see my old computer under my Microsoft account, as well as my new one (with better hardware). I changed the motherboard, ram, and CPU. Any suggestions would be wonderful.

 

Windows 11 Pro activation key

Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

Have you tried logging in with the account linked to the digital license on your device? I've provided a few steps you can try including some more you can follow:

1. Link your Microsoft account: Ensure that your Microsoft account is linked to the digital license on your device. Go to Settings > Accounts > Your info and check if your Microsoft account is listed there. If not, click "Sign in with a Microsoft account instead" to link your account.
   
2. Run the Activation Troubleshooter: Go to Settings > System > Activation, and click the "Troubleshoot" button. This will launch the Activation Troubleshooter, which can help reactivate Windows after a hardware change if your Microsoft account is linked correctly.
   
3. Enter your existing product key: If the Troubleshooter doesn't resolve the issue, try entering your existing Windows 11 Pro product key. Go to Settings > System > Activation, and click "Change product key." Enter the key you used previously to upgrade to Windows 11 Pro.
   

If you are still having issues after trying these steps, please let me know. I'll be happy to help.