Windows 10: Windows 11 Pro Not Showing Up in Microsoft Account

On August 1, 2024, I upgraded my Windows 11 Home to Pro from the Microsoft Store App for $104.94. Recently, I have received my HP Laptop back from the Best Buy repair shop 3rd time for repair and not even 2 years old and notice that is running back on Windows 11 Home. I can't locate my copy under my Microsoft account and I be damned to pay that again when for the same ONE laptop. There is no live chat and I don't feel comfortable providing my number due to past experiences years ago where a Microsoft imposter calling to say my computer was compromised.

:)

 

Microsoft Account not showing Windows 10 Licence


I had a notebook with local users and a copy of Windows 10 Pro activated. So I decided change the local user into a Microsoft Account to link my license with my MSA.
On the device it's allright, now teh activitaion tab shows "Windows is activated with a digital license linked to your Microsoft account". But my MSA doesn't list this device in devices list. I have other devices activated that are listed, but not this one.
Anyone know what's happening? Why my device is not listed in MSA?

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown

 

Windows 11 Microsoft Account Requirement

Several third-party sources suggest that Windows 11 Home and/or Windows 11 Pro will soon require the use or creation of a Microsoft Account during installation or upgrade.

If a Microsoft account is in fact being required, can someone point me to where the requirement is described on the Microsoft site? Thanks!