Windows 10: Windows 11 Pro ordered from Microsoft Store, can't use it!

Hi there, I purchased 'Windows 11 Pro' from the Microsoft Store. I intend to use it in a virtual machine I am configuring.I got an 'Order Confirmation' email from Microsoft, and the order in present in my 'Order History', however, no where does it say how to use this purchase to activate Windows. There is no 'Product Key' and no 'Digital Token' in the email. Cant make contact with anyone at Microsoft, just keep getting redirected to a chatbot!

:)

 

Upgrade Windows 11 Pro

I am sorry , I am not so sure about your issues, but for Microsoft Surface device , it is normally preinstall with Windows 10/11 S mode , you need to first switch the S mode to Home version , then you can use the windows 10/11 Pro key to upgrade from windows 10/11 Pro version, here is the steps

Switch from windows 11 S to Home :

1. open Settings > System > Activation.
   
2. In the Switch to Windows 11 Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears there.)
   
3. On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside of the Microsoft Store.
   

Upgrade from Windows 11 Home to Pro:

1：Select Start > Settings > System > Activation.

2：Under Upgrade your edition of Windows, select Open Store

3：Select " I have a Windows 10/11 Pro Product Key", then Input the product Key

4: If you have any error warning , please reboot your PC and try it again

Switch windows 11 S to windows 11 Home is free of charge , but upgrade from windows 11 home to Pro need a product key if you have !

Upgrade directly from Microsoft store is for $99.99USD, but you can get a windows 11 Pro key from the Microsoft partner online store keyingo, it is cheaper but genuine too

 

Windows 11 Pro - Where to Buy today?

Here's Microsoft's official steps to Upgrade Windows Home to Windows Pro (microsoft.com).

1. Select Start > Settings > System > Activation.
   
2. Under Upgrade your edition of Windows, select Open Store
   
3. Make sure you’re signed in with your Microsoft account to purchase Windows 11 Pro
   
4. After you confirm your purchase, you’ll be prompted to install Windows 11 Pro and restart your PC. You’ll then be running Windows 11 Pro.
   

 

Windows 11 Microsoft Store now rolling out to Windows 10

11 things to know about the new Microsoft Store on Windows 11 | Windows 11 Forum

Building a new, open Microsoft Store on Windows 11 | Windows Experience Blog