Windows 10: Windows 11 Pro Reactivate

Hi Microsoft Support, I changed new computer and would like to reactivate my Windows 11 Pro, but I can not find the product key from my purchase email history order record, I bought the Windows 11 Pro from the Microsoft Store before.Here are the two order numbers and windows accounts: 1. Order Number: 8241795544 , Account: *** Email address is removed for privacy ***. Order Number:7595185535, Account: *** Email address is removed for privacy *** you please help us to find the product key to reactivate in the new computers? Thanks a lot for your attention! My contact number is: Cellphone: 1381033502. Ms Zhong.

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Reactivation Windows 10 Pro issue

I have changed my hardware recently and found that I can't reactivate Windows 10 Pro. In Reactivate Windows section, I can't find my current device in the list, only my old motherboards appeared ( MSI and Gigabyte ). My old hardware are I7-4790 + MSI H81M
Mobo + 8GB DDR3 Ram and I upgraded to I5-9400F + My new Asrock MOBO B350 or 450 something (Can't remember) + 16 GB DDR4 Ram. There is no my current MOBO in the reactivate section, only the old one appeared (MSI H81M Mobo). Pls someone help me.

Also note that I have signed in with my microsoft account that links with Windows 10 pro licence but it only shows the old mobo in the reactivate list.

 

Windows 11 Pro Upgrade from Windows 10 Pro Edition

No but after it installed the malfunctioning Windows 11 upgrade it was listed as Windows 11 Pro. Microsoft Windows support advised I reinstall Windows 10 Pro and said that Windows 11 is really only meant for new PC's that come with it preinstalled. MSI website doesn't list my 2020 GT76 Titan dt-039 notebook on their Windows 11 upgrade eligibility list so I guess that's why the Windows 11 Pro upgrade failed. I suggest being careful with trying the Windows 11 upgrade despite it stating my notebook was capable of running Windows 11 it was wrong. Luckily I have the original Windows 10 Pro USB Flash drive because the Windows 11 Pro upgrade was so incomplete I had no way of reverting notebook back to Windows 10 without reinstalling from a USB Flash.

 

windows 11 pro reactivation problem

Hi, there is some problem with my Windows 11 pro; the system reported the hardware changed, but it is not true.

I hope to get my product key to reactivate my windows, but I cannot find the key.

I need the product key for this order: Order number 6188151892.