Windows 10: Windows 11 Pro refunds

Hi all,So I have recently received a new work laptop that will be getting sent back as it seems to be faulty. This machine was shipped with Windows 11 Home and we had to upgrade to Windows 11 Pro when the machine arrived. As the machine is being returned we need to A. downgrade back to Windows 11 Home and B. get a refund for the Windows 11 Pro License. This license was purchased through the Microsoft Store.How might one go about doing this?Many thanks,Max.

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Windows 11 Pro Unable to Install - II need a refund ASAP

Windows 11 Pro Unable to Install - II need a refund ASAP on W11Pro.

I followed all directions exactly innumerable times. I believe incompatible with work system. Despite that under 'Order' - it does not give me an option to refund or replace - I find this outrageous.

I just ordered in 11/15/21.

How can I get in contact with a Microsoft Agent by phone (who cares) to assist me in getting a refund.

Any other suggestions are welcomed from Community too. Thank you!

 

Are Windows 11 Pro upgrades eligible for a refund?

Hello,

Our organization is having an account login issue and a Microsoft support representative said that we need to purchase Windows 11 Pro to access an option that would solve our problem (we’re currently on Windows 11 Home).

In the off-chance that Windows 11 Pro DOESN’T fix our problem, can we request a refund for the upgrade and revert to Windows 11 Home? I’d hate to be down $100 without a fix.

 

REFUND WINDOWS 11 PRO

Hello,

I am very frustrated with the fact that I cannot install Windows 11 Pro after purchasing the software. On a previous thread I posted my error messsage and it seems like everyone else has the same issue, and had to wipe their computer clean to have the fresh installation of Windows 11 Pro. I am not willing to do that since I have programs I need on my current computer.

I want a refund, does anyone know how I can do this?

I ended up purchasing it through the Microsoft App Store.

Thanks.