Windows 10: Windows 11 Pro Windows Update HP USB printer driver download error 0x80070103

Windows Update HP USB printer driver download error 0x80070103

:)

 

Windows Update Error 0x80070103

Thank you

 

Windows Update Error 0x80070103

I'm not sure ther'e much you can do since it's Win10. In previous versions you could hide that update. but Win10 you can't. The error code indicates that either the software being offered is backlevel to what's alreadu installed or ... a co-instlaller already installed what was needed ... this 'second' driver throws the error code.
These will help explain it, but won't help fix it.
Error 0x80070103 appears when you use the Windows Update or Microsoft Update Web sites to install updates
Windows Update error 0x80070103 - Windows Help

failed updates every night for Hewlett Packard Imaging NULL ... - HP Support Forum - 2312883
You could try installing the driver from HP: search results (sorry, all I had to go on was 5520 series - hey ... that was an old IBM device *Wink )

Pick the 8.1 version if available and the same bit depth as your OS (x86 /amd64 - 32-bit/ 64-bit)

You might have to uninstall the driver already on the machine, then physically disconnect the printer
Devices prefer to have the software installed before being connected ... many installers prompt you when to connect the device.

 

Can't get my HP Printer to work on Windows 10

Greg,

I am having the same issues with my HP3600n Color LaserJet not working after upgrading from Windows 7 to Windows 10. I have followed your November 8th Post, details below:

Step 1 - Plug printer in by USB, power on printer, watch for animation in System Tray shown while searching for driver.

• There was no animation in the system try after plugging in the USB cable and powering on the printer.

Click on it to monitor driver install. It may ask to go to Windows Update to pull in the driver.

Step 2 - Type Devices and Printers in Start Search box, open location, do you see the printer there?

• Yes. The printer is listed.
• Set as Default, if it won't print right click to Troubleshoot.
  • The printer responds to a print request but, instead of printing the sent job it prints out a PCL error as follows:

PCL XL error

Subsystem KERNEL

Error: IllegalTag

Operator: 0x98

Position: 3

Step 4 - Typed "Update" in Start Search box, Check for Updates, install all including Recommended, expediting restart when requested, going back to Check for more until none are offered.

• Received notification "Your device is up to date. Last checked: Today, 2:52 PM (it is now 2:52 PM)

Did the printer driver arrive? No.

Step 5 - Download the basic driver (if no scan) or software (if scanning needed) package for the printer from the HP Support Downloads webpage for your exact make/model. Install the software with the printer USB unplugged, wait for it to prompt to plug
it in.

Let us know how this works. It may require a few extra steps.

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03515691

• Downloaded Dot4x64.msi from HP support. Installed the software (with printer USB unplugged), plugged it in when prompted. This driver did not work. I received the same KERNEL error as above.

• Downloaded HP_CLJ3600_64Bit_HB.exe from HP support. Installed the software (with printer USB unplugged), plugged it in when prompted. This driver did not work. I received the same KERNEL error as above.

So, at this point, I have followed all steps with no success. I can "see" the printer in Devices and Printers however, the printer ICON doesn't look like a HP3600n, it is the Windows default printer ICON. Normally when the properly drivers are installed
the ICON is customized to look like the installed device or printer.

Do you have any other suggestions that I might try?

Thanks!

Dave Williams