Windows 10: windows 11 problems on samsung pm991 ssd

Hello every one,I have a dell G3 15 5390 laptop with Samsung pm991 256 Gb SSD drive, the system was working just fine on windows 10 , recently, windows updated to windows 11.the system become unstable and many problems started to appear like extremely slow start , slow performance, start button not working, settings are not opening.I've tried all fixes possible except that upgrading the driver or firmware of the SSD drive as it's not available.I can't rollback to windows 10 as I exceeded the 10 days period and also the settings are not opening to allow me to go to recovery to rollback.I've tri

:)

 

Win10 clean install on Samsung SSD 850 EVO

BLUF: SSD is not listed ubder "Where do you want to install Windows?"

Steps Complete:

1. I've create a Win10 bootable install usb.

2. I connect the new Samsung SSD 850 EVO via SATA.

3. I reboot PC and verify SSD is seen by the motherboard/BIOS

4. Begin Win10 install via usb.

5. Get to "Where do you want to install Windows?" and the SSD is not listed

Problems:

1. Samsung does not offer a driver for the 850 on their website

2. Cannot locate driver elsewhere

Unsuccessful Mitigations Steps Attempt:

A. Format & partition SSD via Windows Disk Management, then retried steps 1-5 above....same result

B. Clone existing HHD onto SSD via "Image for Windows" by TeraByte, then verified SSD contents via Windows Explorer....similar result

Can you please offer some advice on locating a driver for a Samsung SSD 850 EVO 1TB drive? Or an alternative method?

Thank you

 

ssd samsung 830 oem ver. problem

Hello!

I have problem with ssd samsung 830 (oem version) built in my laptop because I can't use full features of Samsung Magician Utility 4.0.
I only want to use samsung magician utility, it has very nice interface,and really like it.I 'm having trouble to update firmware on my ssd. Present firmware on my notebook is CXM05H1Q, and I want to update it with official samsung firmware CXM03B1Q. Is it possible and how I manage to do that?I am aware that is not possible to update in windows by utility samsung because this utility only shows basic information of drive, it does not detect it samsung drive, it doesn't show info of whether is sata 1,2,3. I only manage to run the test of writing/reading speed,iops etc...
Is there any chance I could use Samsung Magician utility with full options available?
In attachment I send screenshot of SMU of my ssd.




Is there any way someone could suggest me somekind of solution to solve this problem. Is firmware update problem or?

Best regards,

Damir Andric

 

SSD samsung evo and amd drivers

Hi,

Thank you for writing to Microsoft Community Forums.

The issue could be because of the AMD drivers installed on the computer.

Since the Samsung SSD is working fine with the Microsoft AHCI driver, I suggest you to update the AMD driver and check if that helps. To update the AMD drivers follow the steps from the article

Update drivers in Windows 10.

If updating the drivers didn’t help, I suggest you to roll back the driver to previous build and check if that helps. To roll back the driver to previous build follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. In Device manager, expand IDE ATA/ATAPI controllers.
   
4. Right click on AMD SATA Controller and select
   Properties.
   
5. Navigate to the Driver tab and click on Roll Back Driver.
   
6. Restart the computer.
   

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator