Windows 10: Windows 11 professional is corrupting some .BMP graphics files on an external hard drive...

The files in question were created on a W7 computer using my microscope image processing software only works on W7 and edited in Paint Net on the same computer, thence saved to the external hard drive. The W11 OS on two computers delete the entire contents of the files but leave the file name. The two W11 computers are a Lenovo Think Book G6 16" laptop FHD+Intel i7-135U 32 GB Windows 11 Pro 21KHJ00SVUS. W11 64 bit OS, version 23H2 OS build 22631.4146 and a Geekom IT12 mini computer 12th generation Intel Core i7-12650H 2.30 GHz, 32.0 GB installed RAM 64 bit OS W11 pro version 23H2 build 22631

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CANNOT DELETE A CORRUPTED FILE ON MY EXTERNAL HARD DRIVE ON WINDOWS 10

Hi Leenus,

Hard drive and other external memory storage can be corrupted on account of bad sectors which are no longer accessible or writable due to permanent damage. Your device or hard drive could also be infected by some type of malware. These are some of the possible
causes why you are experiencing the error "ERROR 0x80070570: The file or directory is corrupted or unreadable". To address this concern, we suggest performing the following troubleshooting methods:

Method 1

Check and repair disk errors or corrupted file system. This process can fix "The file or directory is corrupted and unreadable" error caused by bad sectors, virus infection or file system corruption. To do so, follow these steps:

• Back up all of the files on the hard drive (except for the corrupted file).
• Using Search, type CMD.
• From the search results, right-click on Command Prompt and then choose Run as administrator.
• On the Command Prompt window, type chkdsk /f h: (h stands for your hard drive) and then hit the Enter key.
• Delete the corrupted file and check if you'll experience the same error.

Method 2

Format the hard drive. You can manually format the hard drive to permanently remove "The file or directory is corrupted and unreadable" error. These are the steps on how to format an external drive:

• Plug the hard drive into your computer.
• Back up all of the files on the hard drive (except for the corrupted file).
• Open File Explorer and then click This PC.
• Click the external hard drive's name, click on Manage tab and then click on Format.
  
• Click Start and then click OK.

Keep us updated with the result.

 

CANNOT DELETE A CORRUPTED FILE ON MY EXTERNAL HARD DRIVE ON WINDOWS 10

I had the very same problem and this worked perfectly!!!

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.