Windows 10: Windows 11 - Prompted to backup file encryption certificate and key

Discus and support Windows 11 - Prompted to backup file encryption certificate and key in Windows 10 Software and Apps to solve the problem; Hi,Is it normal behaviour on Windows 11 to be prompted to "Backup file encryption certificate and key" after resetting a local user account... Discussion in 'Windows 10 Software and Apps' started by Stephen_Bray, Mar 6, 2024.

  1. STEPHEN_BRAY
    Stephen_Bray Win User

    Windows 11 - Prompted to backup file encryption certificate and key


    Hi,Is it normal behaviour on Windows 11 to be prompted to "Backup file encryption certificate and key" after resetting a local user account password?BitLocker is disables for the disk on this device.

    :)
     
    Stephen_Bray, Mar 6, 2024
    #1
  2. RUTH BURUGA
    Ruth Buruga Win User

    Backup your file encryption key prompt

    Hi Mike,

    Thank you for the response.

    The prompt suggests you have select to encrypt some files using the windows built-in encryption, to avoid losing your files Windows advise you to create a backup of the encryption key.

    cipher.exe tool is run to display the encryption of folders and files on NTFS volumes.

    I suggest you to follow the troubleshooting from the above by Aswin_Anand and reply with the results, we will be happy to help you further.

    Thank you.
     
    Ruth Buruga, Mar 6, 2024
    #2
  3. SACHIN VENKATESH
    Sachin Venkatesh Win User
    Windows 10 Encryption/Decryption of Folders/Files 'Certificate'

    Hi,

    Thank you for posting in Microsoft Community.

    To understand the issue better, I suggest you to answer the below question.

    • Were you able to Encrypt the data?
    • Did you get any error message?
    • What exact issue are you facing with Encryption and Decryption?
    Note: The first time you encrypt a folder or file, an encryption certificate is automatically created. You should back up your encryption certificate.
    If your certificate and key are lost or damaged and you don't have a backup,
    you won't be able to use the files that you have encrypted.

    Keep us posted to help you better.
     
    Sachin Venkatesh, Mar 6, 2024
    #3
  4. POLARNETTLES
    PolarNettles Win User

    Windows 11 - Prompted to backup file encryption certificate and key

    PolarNettles, Mar 6, 2024
    #4
Thema:

Windows 11 - Prompted to backup file encryption certificate and key

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