Windows 10: Windows 11 RANDOMLY maximizes headphone volume to dangerous levels

I've recently upgraded from Windows 10 to Windows 11 and the headphone volume randomly goes to the absolute maximum and dangerous levels which can potential cause health damages. I am requesting that Microsoft provide a fix for this issue. I do not have this issue neither on Android and Ubuntu Linux. This issue has been isolated only on Windows. I went out of my way to purchase new headphones from an entirely different brand Sony. And the volume still maximizes. I am requesting that Microsoft provide an immediate solution to this.This is on an entirely new install of Windows 11.

:)

 

My left headphone randomly lowers it's volume.

Hi,



Thank you for writing to Microsoft Community forums.

• What is the make and model of the headphone?
  

This could be due to the change in Balance levels of the playback device. I suggest you to try the steps listed below and check if it works.

• Right click the sound icon on the taskbar and choose
  Sounds.
  
• Select your headphone, and click on Properties.
  
• Click on Balance under Levels
  tab, adjust Left and Right to the same levels.
  
• Save the changes and check if the issue persists.
  

For more troubleshooting tips on audio issues, refer Fix sound problems in Windows 10.



Hope it helps.

Regards,

 

WIndows 11 Update - Main Volume Level Cannot Be Changed on Realtek Speakers

Hello

I have updated my Dell XPS-13 to Windows 11.

When running on the inbuilt Realtek Audio speakers, now the main volume controls (both the volume control keys and the volume control slider on the taskbar) do not work properly. The mute function works (click mute key or click with mouse on mute icon on taskbar slider). If I put the volume on, however, there is absolutely no change to the volume level through the speakers - i.e. 2% is as loud as 100%. The volume level is quite loud, I would say close to maximum if not at the maximum.

Volume control within individual apps works okay - for example, I can raise or lower the volume within my Plex app using the volume slider within that app. The one exception to this is Spotify (Premium) where, curiously, there is no sound whatsoever*.

If I run the audio through my Sony Bluetooth headphones then all goes back to normal and the main volume controls work again.

My Windows 11 build is up to date. In trying to fix the issue with the in-built speakers so far, following advice provided elsewhere, I have:

• Restarted Windows Explorer
  
• Restarted my Audio Services
  
• Reinstalled the device driver for the speakers (Realtek Audio) and made sure it is up to date.
  
• Run the Audio Troubleshooter
  

Does anyone have any other suggestions? Thanks.

* This might just be a problem with Spotify, I haven't got around to looking at this yet.

 

Headphones' Microphone Volume Under the "Levels" Tab Disappeared

We suggest that you check the following steps on how to raise the mic volume:

• Check the Speaker icon on the system tray. Right click on it and choose "Recording Devices" menu.
  
• This will show Sound window. Go to Recording tab of Sound window, you will notice the microphone which is active that has a green check mark. Right click on the active microphone and select "Properties".
  
• You will now see Microphone Properties window. Go to the
  Levels tab and you will now see Microphone and
  Microphone Boost. You can use the sliders to modify your volume settings. Click
  OK button to save changes.

Let us know how it works so we can further assist you.