Windows 10: Windows 11 Randomly Shuts down. No reboot.

Discus and support Windows 11 Randomly Shuts down. No reboot. in Windows 10 Software and Apps to solve the problem; I used the Windows 10 to Windows 11 upgrade on Feb 2, 2023. Installed version 22H2.The system randomly shuts down.The event viewer gives the following... Discussion in 'Windows 10 Software and Apps' started by Tom Gillian1, Feb 25, 2023.

  1. TOM GILLIAN1
    Tom Gillian1 Win User

    Windows 11 Randomly Shuts down. No reboot.


    I used the Windows 10 to Windows 11 upgrade on Feb 2, 2023. Installed version 22H2.The system randomly shuts down.The event viewer gives the following error:The process C:\WINDOWS\system32\winlogon.exe DESKTOP-61C3S6T has initiated the power off of computer DESKTOP-61C3S6T on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found Reason Code: 0x500ff Shutdown Type: power&nb

    :)
     
    Tom Gillian1, Feb 25, 2023
    #1
  2. ROBIN KRAMER
    Robin Kramer Win User

    Laptop randomly shuts down after latest Windows 10 update

    Since the latest update of Windows 10 my computer decides to randomly shut down after every couple of minutes. First the screen goes black, then the sounds stops and after quite a while the power also goes down.

    Obviously I though of cleaning the fan with a big vacuum, as suggested on My Windows 10 Computer Randomly Shuts Down . However, after doing this, the shutting down goes even quicker. I cannot even properly log-on before the shutdown takes place.

    What should be my next step?

    Ps. The computer is quited aged (roughly 3 - 4 years). The battery is dead enough such that I always need to have it plugged in an outlet. It might just be "done for" but I'm hoping to revive it for just a little bit more.
     
    Robin Kramer, Feb 26, 2023
    #2
  3. TOM GILLIAN1
    Tom Gillian1 Win User
    Windows 11 Randomly Shuts down. No reboot.

    I used the Windows 10 to Windows 11 upgrade on Feb 2, 2023. Installed version 22H2.

    The system randomly shuts down.

    The event viewer gives the following error:

    The process C:\WINDOWS\system32\winlogon.exe (DESKTOP-61C3S6T) has initiated the power off of computer DESKTOP-61C3S6T on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found

    Reason Code: 0x500ff

    Shutdown Type: power off

    Comment:

    I have used AIDA to stress the system overnight with no problems.

    I have reinstalled Windows 11 (keeping my apps and data)

    The laptop is a Dell G7 7500

    I7-10750H @ 2.60 Ghz

    16Mb Ram

    1 TB SSD

    Dell Support wants to wipe the disk and reinstall Win 11. Really don't want to have to reinstall all my apps if possible not to do so.

    Any thoughts would be appreciated!
     
    Tom Gillian1, Feb 26, 2023
    #3
  4. LOUIE_101
    Louie_101 Win User

    Windows 11 Randomly Shuts down. No reboot.

    My PC shuts off randomly

    Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

    I'm sorry that you're having trouble with your pc shutting off by itself randomly. I would highly suggest you to check this link and follow the steps provided by Greg Carmack to fix this issue:

    https://answers.microsoft.com/en-us/windows/for...

    Hope this information helps

    Sincerely,

    Louie
     
    Louie_101, Feb 26, 2023
    #4
Thema:

Windows 11 Randomly Shuts down. No reboot.

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