Windows 10: Windows 11 refuses to boot after fTPM reset.

Discus and support Windows 11 refuses to boot after fTPM reset. in Windows 10 Software and Apps to solve the problem; I performed a bios update and accident wiped the fTPM on my system in the process. Now windows refuses to boot or even be detected as a Bootable drive... Discussion in 'Windows 10 Software and Apps' started by Johnbowen9, Aug 26, 2024.

  1. Windows 11 refuses to boot after fTPM reset.


    I performed a bios update and accident wiped the fTPM on my system in the process. Now windows refuses to boot or even be detected as a Bootable drive entirely, it's still working and is even readable, but I cannot preforme a reinstall of the drive without wipping it and cannot get it to boot. Please. I had lots of valuable and irreplaceable data on my drive.Obviously Bitlocker has a hand in this but I don't ever remember setting up, seeing anything about or even messing with it up until now.

    :)
     
    Johnbowen9, Aug 26, 2024
    #1

  2. Windows 11 Security fTPM/PSP NV corrupted etc

    So, this post discontinued without clear answers.

    I have the same situation, without upgrading, but after nearly every power-off.

    It was my understanding that I could only start installing Windows 11, if Secure boot is enabled, (fTPM).

    Now here the Volunteer Moderator suggest to just 'clear that'

    Is it Microsoft solvable, or not, and if Yes, what is happening.

    I cannot give a pc to my daughter with these issues happening.
     
    Remko van B., Aug 26, 2024
    #2
  3. Stiffe Sa Win User
    New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed (NO NEW CPU INSTALLED)

    I understand that you're facing a concerning issue with your Asus Strix G15 laptop. The message you're receiving seems related to the Trusted Platform Module (fTPM) or Platform Security Processor (PSP), and it's asking you to reset fTPM due to a perceived change in CPU or corrupted structure.

    Here are some steps you can consider:

    1. Contact Asus Support:
      • Since your laptop is relatively new and likely under warranty, reaching out to Asus support is a good first step. They may have encountered this issue before and can provide specific guidance tailored to your laptop model.
    2. Check for BIOS/UEFI Update:
      • Visit the Asus support website for your laptop model and check if there are any BIOS or UEFI updates available. If so, consider updating the BIOS as it might contain fixes for such issues.
    3. Press 'Y' to Reset fTPM:
      • Some users have reported that pressing 'Y' to reset fTPM resolved the issue for them. However, this might impact BitLocker or encryption settings, so proceed with caution. If you don't use BitLocker or encryption, this might be a viable option.
    4. Verify BitLocker and Encryption Settings:
      • Even if you think you don't have BitLocker enabled, it's worth double-checking. Go to Control Panel > BitLocker Drive Encryption and verify the status of your drives. If it's not enabled, this might not be the root cause.
    5. Check for Windows Updates:
      • Ensure that your Windows operating system is up-to-date. Sometimes, Microsoft releases updates that address compatibility issues with certain hardware configurations.
    6. Perform a Clean Windows Install:
      • If the issue persists and you've exhausted other options, you might consider performing a clean Windows install. This can help rule out software-related issues.
    7. Backup Important Data:
      • Before making significant changes, ensure that you have a backup of your important data. If you need to perform a clean install, you may lose data on the system drive.
    Remember, if you're not comfortable performing certain steps, it's advisable to wait for guidance from Asus support or seek help from a professional technician to avoid potential data loss or further complications. As you've already reached out to Asus, they should be able to provide more specific assistance based on the details of your laptop's configuration.
     
    Stiffe Sa, Aug 26, 2024
    #3
  4. Tenforo Active Member

    Windows 11 refuses to boot after fTPM reset.

    AMD Stutter Experienced with fTPM Enabled on Windows 10 and 11

    Source: https://www.amd.com/en/support/kb/faq/pa-410
     
    Tenforo, Aug 26, 2024
    #4
Thema:

Windows 11 refuses to boot after fTPM reset.

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