Windows 10: Windows 11 Reinstall due to repeated updates failures.

My Windows 11 Laptop is asking me to reinstall windows 11 because my updates have failed multiple times. I'm also considering performing a clean install since my laptop has not been working properly for a long time. I'm not sure whether to reinstall or not. Will I lose my Windows license if I perform a reinstall? Failed Update: 2024-09 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems KB5043076Install error - 0x80188309

:)

 

Repeated crashes due to Netwtw06.sys failure

Same problem. Have had Tech people check hardware and replace Windows 10 and update Windows 10 with November updates, but all have failed.

 

Reinstall IE 11 with Windows 10

Hi,

To address your concern, please follow the steps below on how to uninstall and reinstall Internet Explorer 11.

• Type Windows feature in the Search box. Click on Turn Windows feature on or off.
  
• Uncheck Internet Explorer. A window will pop up, click OK.
  
• Click the OK button. Click Restart when prompted.
  
• Repeat the steps to reinstall Internet Explorer (Check the box).

Let us know how it goes.

 

Windows 11 multiple display connection failure due to HDCP Restrictions.

Hi Chandana Gurunath Rao,

Welcome to Microsoft Community.

Here are a few suggestions to help you troubleshoot and potentially resolve the issue:

1. Update Display Drivers: Ensure that you have the latest display drivers installed for your Acer laptop. Visit the Acer support website or the website of the graphics card manufacturer (e.g., Intel or NVIDIA) to download and install the most up-to-date drivers compatible with Windows 11.
   
2. Update Firmware: Check if there are any firmware updates available for your USB-C to Dual HDMI Adapter. Visit the manufacturer's website for the adapter and download any available firmware updates. Updating the firmware may help resolve compatibility issues.
   
3. Disable HDCP: Temporarily disabling HDCP might help determine if it's causing the issue. To do this, follow these steps:
   
   • Right-click on the desktop and select "Display settings."
     
   • Scroll down to the "Advanced display settings" section and click on "Display adapter properties for Display X" (where X represents the secondary display).
     
   • In the properties window, navigate to the "Monitor" tab.
     
   • Uncheck the box that says "Hide modes that this monitor cannot display."
     
   • Click "Apply" and then "OK" to save the changes.
     
   • Repeat these steps for each secondary display.
     
   Disabling HDCP may allow you to browse websites without the secondary displays turning off. However, keep in mind that HDCP is an important content protection feature, and disabling it may prevent you from accessing certain content that requires HDCP.
   
4. Check USB-C Adapter Compatibility: Verify that the USB-C to Dual HDMI Adapter you're using is compatible with Windows 11 and supports HDCP. Check the manufacturer's website or contact their support for any known compatibility issues or firmware updates specific to Windows 11.
   
5. Contact Support: If the issue persists, it's recommended to reach out to the support channels of both Acer and the manufacturer of the USB-C adapter. They can provide more specific guidance or potential solutions based on your laptop model and the adapter you're using.
   

It's worth noting that compatibility issues can sometimes arise due to a combination of hardware, drivers, and software updates. Hopefully, one of these suggestions will help you resolve the issue or at least narrow down the potential causes.

Please feel free to let me know if you have any questions.

Kind regards,

Manson | Microsoft Community Support Specialist