Windows 10: Windows 11 reset stuck at 64% blue screen and constantly restarting

So my pc was running slow so I tried resetting by removing all files but when it went to blue screen download window it got stuck at 64% and started restarting continuously.I can't even stop it. I tried going to troubleshoot and try resetting again there but it's the same issue.please help me fix this.Thank you

:)

 

Stuck at 64% after reset.

Hi,

We want to know more information regarding this issue so that we can find out what causes your update to get stuck at 64%. Please provide us the following information:

• Even after resetting, does it still get stuck at 64%?
• What other troubleshooting steps have you tried so far?
• How are you upgrading your operating system?
  

Regards.

 

Installation Stuck at 64%! (Restarting Loop!!!)

So I was factory resetting Windows 10 on my old HP Pavilion g6 laptop and it was stuck on the "Installing Windows" screen with the circle and percentage in the middle. First it was stuck on 10% now is 64% but at that 64% it keeps restarting! I don't know
what to do, this is my only computer. When it restarts, it restarts the whole system, goes to the screen where it has the blue Windows 10 logo, then black screen with the loading circle and then back to the blue Windows 10 logo but it said "preparing" at the
bottom, and last, it went to the "Installing Windows" screen but flashes very fast to restart and it repeats over and over in a loop. If you help me, thank you!!!

 

stucks at 64 constantly restarting

Hello,

Let us try the below methods and check if that helps.

Method 1:

Initially I suggest you to start your computer in safe mode with Networking and check if the issue appears there as well.

If it does not appear in safe mode with Networking place the computer in clean boot state to identify the culprit program running in the background creating this error.

Step 1: Safe Mode with Networking

Safe mode is a diagnostic mode that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started.

Refer this article to boot to safe mode:

http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

If the problem does not exist in safe mode, try to perform a clean boot and check.

Step 2: Clean Boot.

Follow the article How to perform a clean boot in Windows in the below link and check if it helps:

Please refer to the article below for steps to perform a clean boot.

http://support.microsoft.com/kb/929135

NOTE: Once you perform clean boot do refer to the section “How to reset the computer to start normally after clean boot troubleshooting” to boot the computer
in normal mode.

Method 2:

If the issue persists in clean boot mode as well, I would suggest you to run Microsoft System File Checker tool SFC /SCANNOW to scan the system integration and fix any corruption.

The sfc /scannow (System File Checker) command scans all protected system files, and replaces incorrect versions with correct Microsoft versions.

Follow the below steps:

• Press Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type sfc/scannow and press enter.
• Restart the computer.

Hope it helps.

Let us know the status, we are glad to assist you further.