Windows 10: Windows 11 Setup stuck on "Getting Updates" screen

When setting up Windows 11, I keep getting stuck on the Getting updates screen. After a while, it says that the installation has failed. It always gets stuck at 46% before the failure message.

:)

 

windows update stuck at installation screen and cannot get to desktop

Hi Sue,

To understand the issue better, I would like to ask some questions:

• Is the computer stuck in the Installing updates screen?
• For how long is the computer stuck in the screen?
• When was the computer last updated?
• Is the screen showing any percentage of installation?

Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
provided below:

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

Windows 10 download stuck on, 'Getting Setup files'

Based on what AlteaC wrote, he was still in the 'Windows Update' window on a previous version of windows at the time of his inquiry. The loading bar continues to scroll and the only message is "getting setup files".

It's difficult to know if it's stuck when it gives you nothing to go off of. a good question that would likely close this specific thread is this:

How long should the "getting setup files" step in the 'Windows Update' window take given network speed 'X' and windows configuration 'Y'?

This would give us a baseline - a point at which to say, "yes, it's stuck... it must not be progressing". At which point we would move on to troubleshooting.

-------------------

it's been on this step for me for about 2 hours with no sign of change or progress but I don't want to stop it for fear that it's working and I would have to start the process over.

I'm running a fresh installed Windows 8 (reformatted just before beginning the update). I have a middle-of-the-road Intel I7 processor, a decent solid state drive, and a download speed of around 8Mbps.

I'll check back in if I see any progress.

 

Windows 10 Setup stuck at "Getting updates"

Hi!

Today i try to upgrade my Windows 10 from Windows 7.

The problem is that upgrading stuck at "Getting Update"s for 30 min.

I though that was a problem with setup so i stop it and clear a folder in C:\Windows\SoftwareDistribution\Download

and try to use a "MediaCreationToolx64". Everything was fine, after waiting couple of minutes i go for next step but after this one again i got message that Windows 10 Setup is checking for updates...

I hear that in MediaCreationTool installation is without updates, and i watch lots of videos at YouTube where nobody have this step after using MediaCreationTool. I'm still waiting next 20 minutes on this step.

This is my second Windows upgrade, but i havent problem like this before.