Windows 10: Windows 11 Sign-in Options are temporarily unavailable

We now have the second device that after win11 update is no longer available to use the sing in options like facial recognition, pin, fingerprint etc. we have requested any solutionsv however we could not find any solution. Its only working with the Password.https://www.makeuseof.com/windows-hello-fingerprint-not-working/Everything from here we have tried.I hope to get a solution now asap.Thanks everyone

:)

 

Windows Hello Face Sign In Option Unavailable

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that you are unable to use Windows Hello Face and PIN on your computer. I’ll certainly assist you with the issue.



However, please let us know:

• Are you aware of any changes made to the computer prior to this issue?
  

• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  

You may want to refer the troubleshooting steps mentioned below and see if that helps:



Reset Windows Hello Biometric Database:

1. Press Windows key + R, to open Run dialog box.
   
2. Type services.msc and click on OK.
   
3. Look for Windows Biometric Service, double click on it and click on Stop.
   
4. Now, go to C:\Windows\System32\WinBioDatabase, take a backup of all the files inside the WinBioDatabase folder.
   
5. After taking a backup of the files, delete all the files.
   
6. Now, open Services by following step 1 and 2, and restart the Windows Biometric Service.
   
7. Go to Start >> Settings >> Accounts >> Sign-in options and register the Face data again.
   

You may want to refer the suggestions provided by EddyK
replied on ‎03-29-2020 in the thread
Windows sign-in options "currently unavailable".



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

All sign-in options unavailable

Hi Dagamer. I'm Greg, here to help you with this.

I believe you must have a PIN first before you can have a fingerprint sign-in.

Of course you must have a password before you can have any other sign-in. So if you're stuck look for the Sign-in Options link nearby on the Log-in page to change to password. It will always be there unless the account has become corrupted.

Make sure to remember your password or reset it now, because if your Security mobile or email are not updated it could throw you into 30 day Account recovery when you need the PC most!

You said it's forcing you to sign in with your PIN, but the setting says it's unavailable. If you can get into Windows with your password, use whichever method works here to reset the PIN: https://www.technewstoday.com/change-pin-windows/

If you cannot get into Windows try the fixes here to fix it from the Repair Mode or bootable media: https://answers.microsoft.com/en-us/windows/for...

Is there an error message when you try any of this which can provide us with clues we need to fix the problem? If not then try these fixes for Windows Hello Option is Currently Unavailable error in Windows 11:

https://www.windowsdigitals.com/windows-11-hell...



Feel free to ask back any questions. Based on the detailed results you post back, I will have other suggestions if necessary.

______________________________________________

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Unavailable sign-in options

Is there any way to fix these unavailable sign-in options like Facial Recognition, Fingerprint Recognition and PIN?