Windows 10: Windows 11 store apps have blank icons on desktop

Games I've purchased on Windows 11 store have normal icons for a few days then go blank. Show a white "page" icon instead of the proper one. I've done the icon cache clearing and even reinstalled Windows 11. After reinstalling Windows the game icons show for a short while after installation and then go blank.

:)

 

Windows App Desktop Shortcut Icons Blank


I created shortcuts for my most used Windows 10 apps/tiles to my desktop, but some of the shortcuts have blank icons. I re-copied some and they stuck, but a few others are still blank after several retries. i.e. Scan and Store are blank but Calendar, Calculator, Photos, Weather and Alarms have the correct icons. Thanks for help.

 

Desktop chrome shortcut icons turned into blank papers!!!

Hi

Welcome to Microsoft community.

It's possible that the antivirus app you installed, RAV endpoint protection, caused the issue with your Chrome shortcut icons turning into blank papers. Antivirus apps can sometimes interfere with the functioning of other programs, including changing the appearance of icons.

To resolve this issue, you can try the following steps:

1. Restart your computer: Sometimes, a simple restart can fix minor issues with icons.
   
2. Rebuild the icon cache: The icon cache is a database that stores the icons for all the files and programs on your computer. If the cache becomes corrupted, it can cause issues with icons. To rebuild the icon cache, follow these steps:
   
   • Open File Explorer and navigate to the following folder: C:\Users[Your Username]\AppData\Local
     
   • Locate the "IconCache.db" file and delete it (you may need to enable the option to show hidden files and folders in File Explorer settings).
     
   • Restart your computer.
     
3. Reset Chrome shortcuts: If the issue persists only with Chrome shortcuts, you can try resetting them by following these steps:
   
   • Right-click on the blank paper icon and select "Properties."
     
   • In the Properties window, click on the "Shortcut" tab.
     
   • Click on the "Change Icon" button.
     
   • In the "Change Icon" window, click on the "Restore Defaults" button.
     
   • Click "OK" to save the changes.
     

Please note that these steps are general suggestions, and it's always a good idea to back up your important files before making any changes to your system.

Please feel free to let me know if you have any further updates, thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Icons Blank/Missing After Windows Update

I noticed this too but not on any Office or Store Apps. This worked for me, for the few that were affected with a blank page icon- go to Program Files, locate the exe for, say, VLC, and right click send shortcut to desktop. That will display correct icon. Drag shortcut to All Apps list or pin to taskbar and click replace, if prompted. The rebuild icon tutorial suggested may help with the Store or Office apps. Good Luck