Windows 10: Windows 11 suddenly stopped recognize microphone in my Jabra headphones

Hi all,I've already checked if it was an issue with my headphones trying to connect them wired to another notebook and it worked, so it's a problem with my notebook.The microphone is no longer recognized, neither by Windows nor by WebEx, it happened suddenly and without having installed updates.I have Windows 11 Pro version 22H2 and operatying system build 22621.1413.I've already tried with Windows input device troubleshooting.My headphones are Jabra EVOLVE LINK MSAny help would be appreciatedThanks in advance

:)

 

Jabra 75 headset - Bluetooth headphones "Connected music" only, instead of "Connected voice, music"

Microsoft locked the other thread , though it has an extremely technical solution to this issue.

Redirecting

Issue:

• Clicking "add device" under "INPUT" and pairing to the Jabra 75 works and both the microphone and headphones on ears work
  
• However - randomly, typically on powering up the headset - the microphone fails to work or connect
  
• In short: at times it's impossible to use the Jabra headset for meetings. To say it's annoying is an understatement
  

There are only two options for issues with this:

1. Windows 11 Jan 2023 has a bug whereby it only recognizes the "music" / output part of the Bluetooth connect to the Jabra at times
   
2. OR The Jabra 75 headset has a bug whereby it pairs badly with Windows 11 at times
   

Can anyone confirm which of these two bugs it is?

Frankly - I can't get rid of Windows, but I CAN refuse to buy another overly expensive Jabra headset if they're at fault.

 

Headphone Jack does not recognize headset microphone

Hello,

Since a couple days the 3.5mm headphone jack of my computer does not recognize my headset microphone. When its plugged in the audio output works, but it says there is no microphone connected. It does recognize the headphones (audio output).

I already tried all of the following troubleshooting tips:

• The headset works on other devices (Laptop with Windows 11, PlayStation)
  
• Adjusting privacy settings.
  
• Enabling microphone in device manager (however this is not possible because it says its not connected)
  
• Reinstalling the device in control panel.
  
• Updating drives, windows etc.
  
• Other headsets also have the same problem on that port.
  

 

Jabra Evolve 40 UC Stereo headphones microphone not working

I have the Jabra Evolve 40 UC Stereo, and I have the opposite issue, sound over headphones, but no mic. I've tried the same steps as Kathy noted, plus I tried using my Jabra Evolve Link (usb), in addition to the 3.5mm jack, to connect but still no mic.