Windows 10: Windows 11 unable to factory reset completely

I'll get straight to the point to not bother you with unneeded information.I tried factory restarting my Windows 11 computer with the reset settings Remove everything > Local reinstall > Clean data, Delete files from all drivesThen I got the message "There was a problem resetting your PC. No changes were made"I got a bit freaked out, went to a tutorial which made me shift-click the Reset button, go to the CMD which made me go to C and type "dir", it gave me an error. Can't remember what it said, something among the lines of "Can't open this file". Went to a different one, which made me t

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

unable to drag and drop files into website on Internet Explorer 11

Hi Cristy,

Thank you for contacting Microsoft Community. I understand that you are unable to drag and drop files into website on Internet Explorer 11.
I will surely help you to fix this issue.

This issue could have occurred due to these reasons:

• 
  Incorrect Internet Explorer settings.
  
• 
  Some browser add-ons.
  

Try the steps listed here:

Method 1:

I suggest you to disable add-ons and check if it helps.

Manage add-ons in Internet Explorer 11

Method 2:

If the issue persists, I suggest you to reset Internet Explorer settings and check if it helps.

Change or reset Internet Explorer settings

http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

Disclaimer: Reset Internet Explorer to its default configuration. This step will also disable any add-ons, plug-ins, or toolbars that are installed. Although this solution is quick, it also means that, if you want to use any of those add-ons
in the future, they must be reinstalled.

Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.

 

Windows 10 factory reset

Hi Charlie,

We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
  
• May we know the reason why you want to perform a factory reset?
• Did you experience any issues on the computer before you tried performing a factory reset?