Windows 10: Windows 11 update 24H2 stuck, cannot even shut down the Surface Laptop.

Discus and support Windows 11 update 24H2 stuck, cannot even shut down the Surface Laptop. in Windows 10 Software and Apps to solve the problem; I am trying to install Windows 11 update 24H2. I have a Surface Laptop and the update is stuck at 89%. When I press the power button, the screen shuts... Discussion in 'Windows 10 Software and Apps' started by Jeremy Garner-Howe, Jan 26, 2025.

  1. JEREMY GARNER-HOWE
    Jeremy Garner-Howe Win User

    Windows 11 update 24H2 stuck, cannot even shut down the Surface Laptop.


    I am trying to install Windows 11 update 24H2. I have a Surface Laptop and the update is stuck at 89%. When I press the power button, the screen shuts off and when I press again, the 89% screen reappears. If I press and hold power, it eventually goes off, then comes right back on at 89%. I am currently leaving it unplugged and waiting for it to run out of battery so I can try some troubleshooting steps. Is there no other way to force a shutdown of a Surface Laptop so that I can run some troubleshooting?

    :)
     
    Jeremy Garner-Howe, Jan 26, 2025
    #1
  2. DEBRA_H
    Debra_H Win User

    Print requests in Windows 11, version 24H2, remain stuck as “pending”

    I have been unable to print since installing Windows 11, version 24H2. The print requests remain stuck in the print queue and are listed as “pending”.
     
    Debra_H, Jan 26, 2025
    #2
  3. DAVEM121
    DaveM121 Win User
    Factory reset Windows 11 24H2 (build 26100.863)

    Hi, I am Dave, I will help you with this.

    There are no currently listed problems resetting version 24H2 of Windows 11 and no specific steps you need to perform, are you experiencing any problems with that insider build that is causing you to perform a Windows reset?
     
    DaveM121, Jan 26, 2025
    #3
  4. BRINK
    Brink Win User

    Windows 11 update 24H2 stuck, cannot even shut down the Surface Laptop.

    Boot Surface Laptop to USB - no Volume button

    Hello Jimmy, Windows 11 update 24H2 stuck, cannot even shut down the Surface Laptop. :)

    This doesn't list the "Surface Laptop", but you might give it a try to see.

    *Arrow Boot Microsoft Surface from a USB device

    Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

    *Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials
     
    Brink, Jan 26, 2025
    #4
Thema:

Windows 11 update 24H2 stuck, cannot even shut down the Surface Laptop.

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