Windows 10: Windows 11 update causes start-up issues

A Windows update installed when I shut my laptop down last night, now it won't open properly. It goes on then blips to black then back to the home screen, then off, and keeps doing this.

:)

 

Windows 10 update: start up and sleep issues caused

Dear Vijay,

Thank you for your response: apologies for slow feedback.

Regarding step 1 - doing a restore point : I tried this twice and twice it failed. Now, the date of the update that caused the issue (13/14 September 2019) has disappeared from the history list. Is there a way of finding it, still?

Regarding Step 2- the list of updates installed: the two suggestions above do not seem to appear in the list in the window "Installed Updates".

There are two updates listed for 13 September - Security Update for Adobe Flash Player and Security Update for Microsoft Windows.

Could you advise what I might try next?

Thank you so much.

 

Windows Updates failed to instal

I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

Step 1 Register DLL files.

=================

By trying this step, we can check if the update engines are working properly.



1. Close all instances of Internet Explorer.

2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



Note: There is a space between regsvr32 and atl.dll



3. Similarly, one by one, register the files listed below:



Regsvr32 msxml3.dll

Regsvr32 wuapi.dll

Regsvr32 wuaueng.dll

Regsvr32 wuaueng1.dll

Regsvr32 wups2.dll

Regsvr32 wucltui.dll

Regsvr32 wups.dll

Regsvr32 wuweb.dll

Regsvr32 qmgr.dll

Regsvr32 qmgrprxy.dll

Regsvr32 jscript.dll



Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



Step 2 Verify the relevant Windows Update services.

=========================================

1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

2. Double click the service "Automatic Updates".

3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

6. Then please click the button "Start" under "Service Status" to start the service.

7. Please repeat the above steps with the other services:



Background Intelligent Transfer Service

Event Log

Remote Procedure Call (RPC)



Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



If it still does not help, let's proceed to step 3.



Step 3 Reload the Update temporary folders.

===================================

One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net stop WuAuServ



2. Click Start, Run, type: %windir% and press Enter.

3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net start WuAuServ



Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.

 

Kb3140741 updates Causing issues working on the PC

Hello,

Thank you for posting in Microsoft Community.

I will be glad to assist you with the issue you are experiencing with the computer. I understand the difficulty when things won’t work the way they should.

To assist you better, I suggest you to answer the below questions.

• Which is the update which is causing your PC issues?
• What .Net error are you getting?
• What happens when you login to Safe mode with networking?

I suggest you to follow the below steps and check how to uninstall and update.

• Press Start and type View installed updates.
• Select the update and right click on it, Select Uninstall.
• Restart the machine and check if the issue persists.

Hope it helps. Keep us posted to help you better.