Windows 10: Windows 11 update! Crashed whole laptop. Blue screen.

Did system update from 10 to 11 yesterday. Left it to do it's stuff. This morning started laptop Dell. Gave Dell screen for a couple of seconds then flicked straight to Microsoft blue screen. Nothing else. No icons, no movement nothing. Have tried to shut down nothing. Help PLEASE!

:)

 

Repeated Blue Screen crashes

I was hoping somone could help. I keep getting repeated blue screen crashes with different stopcode messages but most seem to be related to ntoskrnl.exe. Its a Dell inspiron 5415 laptop. I've followed all dells suggestions but none have helped and they maintain it is a software issue (it is still in warranty). So far I;ve

• Deleted and reinstalled all drivers
  
• Run Dell system repair
  
• Repaired missing/corrupted system files
  
• Run memtest for 8 passes with no errors
  
• Fresh install of windows 10 (upgraded to 11)
  
• Deleted every dell app I can find.
  
• Turned off fast start
  
• Used blue screen and who crashed.
  

If anyone has any suggestions it would be much appreciated as its driving me crazy.

Dump file

100622-9328-01.dmp

100622-9109-01.dmp

I can upload the system file

Thanks for any help

 

Crash/blue screen

Hi

I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

nb: You may be able to view this with a [*BlueScreenView] application, google for this.

Edit Link - Blue screen of death (STOP error) information in dump files.

Description
===========

BlueScreenView scans all your minidump files created during 'blue screen
of death' crashes, and displays the information about all crashes in one
table. For each crash, BlueScreenView displays the minidump filename, the
date/time of the crash, the basic crash information displayed in the blue
screen (Bug Check Code and 4 parameters), and the details of the driver
or module that possibly caused the crash (filename, product name, file
description, and file version).
For each crash displayed in the upper pane, you can view the details of
the device drivers loaded during the crash in the lower pane.
BlueScreenView also mark the drivers that their addresses found in the
crash stack, so you can easily locate the suspected drivers that possibly
caused the crash.

atb

Law-II

 

Latest update from Windows has caused blue screen of death?!

Hi,



Thank you for writing to Microsoft Community Forums.

• What is the make and model of the computer?
  
• What is the version of Windows 10 installed on the computer?
  
• Did you reinstall the update and the application after resetting the computer to factory settings?
  

We need crash dumps in order to know what is causing this issue and suggest the appropriate steps to follow.



We have sent you a private message, please reply to the message along with the crash dumps. Dump files can be found in C:\Windows/Minidump/*.dmp.



Meanwhile, I suggest to try with the steps mentioned in the article:
Troubleshoot blue screen errors and see if it works.




We look forward for your reply.



Peer Samie

Microsoft Community-Moderator