Windows 10: Windows 11 update froze screen black with cursor only

Discus and support Windows 11 update froze screen black with cursor only in Windows 10 Software and Apps to solve the problem; Windows 11 update install froze. Now have black screen with cursor only. Will not let me pull anything up. How do I get screen to work again?... Discussion in 'Windows 10 Software and Apps' started by B cauw, Dec 14, 2022.

  1. B CAUW
    B cauw Win User

    Windows 11 update froze screen black with cursor only


    Windows 11 update install froze. Now have black screen with cursor only. Will not let me pull anything up. How do I get screen to work again?

    :)
     
    B cauw, Dec 14, 2022
    #1
  2. IAN SZEJKO
    Ian Szejko Win User

    Windows 11 Black Screen with Cursor

    I have a Dell Vostro 5481. After upgrading to Windows 11 it hangs on a black screen with a cursor for about an hour and fifteen minutes before displaying the login screen. This does not happen in safe mode.

    I have tried everything, uninstalling/reinstalling the graphics driver, resetting the machine, doing a clean install of Windows 11 and nothing seems to resolve this issue.

    I'm at my wits end with this machine. Does anyone have any suggestions?
     
    Ian Szejko, Dec 14, 2022
    #2
  3. PEER_SAM
    Peer_Sam Win User
    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Dec 14, 2022
    #3
  4. CYRIL ROBINSON AZARIAHJ
    Cyril Robinson AzariahJ Win User

    Windows 11 update froze screen black with cursor only

    Black screen with cursor after Windows 10 update

     
    Cyril Robinson AzariahJ, Dec 14, 2022
    #4
Thema:

Windows 11 update froze screen black with cursor only

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