Windows 10: Windows 11 Update KB5011493 & KB4023057 made my external monitor, mouse & keyboard to stop...

Discus and support Windows 11 Update KB5011493 & KB4023057 made my external monitor, mouse & keyboard to stop... in Windows 10 Gaming to solve the problem; Windows 11 Update KB5011493 & KB4023057 made my external monitor, mouse & keyboard to stop working.... Discussion in 'Windows 10 Gaming' started by StephenWerbeck, Mar 9, 2022.

  1. Windows 11 Update KB5011493 & KB4023057 made my external monitor, mouse & keyboard to stop...


    Windows 11 Update KB5011493 & KB4023057 made my external monitor, mouse & keyboard to stop working.

    :)
     
    StephenWerbeck, Mar 9, 2022
    #1

  2. External Mouse and Volume Keys on External Keyboard Stopped Working


    I've been using an external mouse and keyboard with my laptop for a while now. A few days ago, the mouse stopped working. It's a wired mouse and the red light comes on when it's plugged in. At the same time, the top row of keys on my wired keyboard stopped working (the volume controls, mail button, home, customizable buttons, etc.). When I plug the mouse in, it appears under Other Devices in the Device Manager, listed twice as a USB Input Device. When I try to update the driver automatically, it says Windows was unable to. The mouse doesn't work in safe mode. I tried a wireless mouse as well and it doesn't work either. My external keyboard shows up under keyboards as an HID Keyboard Device and Windows says the best drivers for my device are already installed. I've tried all three USB ports and the mouse works on another computer. The built-in keyboard and touch pad on my laptop still work fine. What else can I do? Thanks in advance.
     
    purplewalrus, Mar 9, 2022
    #2
  3. Wired Keyboard and Mouse Stop Working - Windows 10

    Wired Keyboard and Mouse Stop Working - Windows 10
    I have an old Dell Studio that is running windows 10 ---

    Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

    Keyboard and Mouse are wired - NOT WIRELESS

    • I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
    • USB selective suspend is disabled.
    • I checked the drivers for the keyboard and mouse and they are updated.
    • I checked to see if PC has KB4074588 and it does not.

    I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

    I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

    Any suggestions would be appreciated.
     
    MrKris0019, Mar 9, 2022
    #3
  4. Windows 11 Update KB5011493 & KB4023057 made my external monitor, mouse & keyboard to stop...

    external monitor not detected

    After the June 1 update, my external monitor stopped working. All other external devices (keyboard, mouse) work fine.
     
    HowardBaldwin, Mar 9, 2022
    #4
Thema:

Windows 11 Update KB5011493 & KB4023057 made my external monitor, mouse & keyboard to stop...

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    External Mouse and Volume Keys on External Keyboard Stopped Working: I've been using an external mouse and keyboard with my laptop for a while now. A few days ago, the mouse stopped working. It's a wired mouse and the red light comes on when it's plugged in. At the same time, the top row of keys on my wired keyboard stopped working (the volume...