Windows 10: Windows 11 upgrade from Windows 10 Pro ARM64

Discus and support Windows 11 upgrade from Windows 10 Pro ARM64 in Windows 10 Software and Apps to solve the problem; Hi.I have just got a replacement Surface Pro X SQ1 with Windows 10 Pro. The previous was returned due to failed IR camera. The previous Surface Pr X... Discussion in 'Windows 10 Software and Apps' started by MarcinBalcerzyk, Mar 20, 2023.

  1. Windows 11 upgrade from Windows 10 Pro ARM64


    Hi.I have just got a replacement Surface Pro X SQ1 with Windows 10 Pro. The previous was returned due to failed IR camera. The previous Surface Pr X SQ1 was running Windows 11 Insider Build.Windows 10 got updated to 22H2 build 19045.2728, but then it got stuck - no update to Windows 11, only the Windows Update message "Get ready for Windows 11". I am in Spain, changed the interface from Spanish to English. Do I need to wait long for upgrade to Windows 11?I don't want to go to Insiders builds this time, as I got to connectivity problems with Office it did not recognize internet connection and

    :)
     
    MarcinBalcerzyk, Mar 20, 2023
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Mar 22, 2023
    #2
  3. JonGrimes Win User
    Windows 11 Pro Upgrade from Windows 10 Pro Edition

    No but after it installed the malfunctioning Windows 11 upgrade it was listed as Windows 11 Pro. Microsoft Windows support advised I reinstall Windows 10 Pro and said that Windows 11 is really only meant for new PC's that come with it preinstalled. MSI website doesn't list my 2020 GT76 Titan dt-039 notebook on their Windows 11 upgrade eligibility list so I guess that's why the Windows 11 Pro upgrade failed. I suggest being careful with trying the Windows 11 upgrade despite it stating my notebook was capable of running Windows 11 it was wrong. Luckily I have the original Windows 10 Pro USB Flash drive because the Windows 11 Pro upgrade was so incomplete I had no way of reverting notebook back to Windows 10 without reinstalling from a USB Flash.
     
    JonGrimes, Mar 22, 2023
    #3
  4. Mussels Win User

    Windows 11 upgrade from Windows 10 Pro ARM64

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Mar 22, 2023
    #4
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Windows 11 upgrade from Windows 10 Pro ARM64

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