Windows 10: Windows 11 upgrade problem with DVD drive

I've migrated my system from Windows 10 to Windows 11 and now my Dell DW316 DVD drive no longer works. I get a message in the Device Manager Events log which says that the Device Settings were not migrated from the previous OS installation due to partial or ambiguous device match. How do I get the device working please?

:)

 

Lost DVD Drive after Windows 10 upgrade

Hi Art,

Tell us more what's going on, please answer these questions:

• What is the make and model of your computer?
• What troubleshooting steps have you done so far?
• Did you make any hardware changes on your computer before this issue happened?
• Have you checked if the DVD Drive is showing up in Device Manager?

We highly suggest that you follow the
steps provided by Ivan Gospodinov that relates to this issue.

In addition, you may also follow this
link for additional steps provided by Auggy.

Keep us posted.

Thank you.

 

Windows 7 Professional keeps dropping the DVD/CD drive

Working with a fresh install (2nd attempt) of Windows 7 Professional on new hardware. The motherboard is a Gigabyte EP45-UD3P. Running 4G of RAM and an Intel Q9400 Quad Core CPU. The DVD/CD optical drive is a Pioneer DVR-218L.

Here's the problem - after two fresh installs, Windows 7 drops the DVD/CD drive and I get the following error in Device Manager (The device cannot start {code 10}). After the install, the drive works for a period of time, then stops working and I get the error code.

The driver appears to be a standard Windows driver (CD-ROM driver).

I've tried uninstalling the drive and re-installing it in Device Manager but it does not work - I continue to get the device error.

I've also swapped out the DVD/CD drive to insure it's not a bad unit. Same problem with both drives.

What do you suggest for next steps?? Could it be an issue with the motherboard?? A driver problem?

I visited the Pioneer web site - could not find any help or additional Windows 7 drivers.

What now??

 

DVD Drive problem

It worked and was listed in Windows 7. I upgraded to Windows 10 and it is not in the list of drives. It is an LG brand of DVD drive. How do I get it in to Windows 10 list of drives? Place a dvd in it the drive plays it for 10 or so seconds but Windows
10 does not register it.